
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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Excellent customer service and very efficient. Service rep was very customer friendly and respectful. M didn’t have to wait a long time. Service rep was very customer friendly and respectful. M didn’t have to wait a long time. More
Excellent service. The technicians are professional and courteous. The service department is responsive to any additional inquiries or requests. Great service all aroun The technicians are professional and courteous. The service department is responsive to any additional inquiries or requests. Great service all around. More
I took my car there for an appointment and after 3 days they still hadn’t even looked at it. What’s the point in making an appointment if they can’t even get it in. So I was without my car while it just si they still hadn’t even looked at it. What’s the point in making an appointment if they can’t even get it in. So I was without my car while it just sits in your parking lot . More
Although I don’t like the sales team because they employ people who perform UDAAP’s or unfair, deceptive or abusive acts or practices… in my case “deceptive” which lead me to make the poor decision of purch people who perform UDAAP’s or unfair, deceptive or abusive acts or practices… in my case “deceptive” which lead me to make the poor decision of purchasing the car in the first place. Especially when we as consumers “prior to becoming customers” rely on the expertise of the salesmen… I have to get a paint job and so much other work on the car .. in turn I wish I could sue but I can’t. .. as I’ve stated before the service team are good people .. unfortunately they missed out on a few things I complained about. I went to another place and they saw the issues right out. So I’m not completely sold in the teams capability. All in all the people were cool and they fixed my issue .. a small issue that took two weeks and no communication. More
Service is good. Everyone are very welcoming and helpful. Rashon from service was assistance me getting my warranty service done. Everyone are very welcoming and helpful. Rashon from service was assistance me getting my warranty service done. More