
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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I was relieved and pleased that my car was taken care of and they gave me a ride to work.I was really amazed by how fast 💨 they got my car serviced.I really appreciate how professional they treat me when and they gave me a ride to work.I was really amazed by how fast 💨 they got my car serviced.I really appreciate how professional they treat me when I’m buying and or having my car serviced. Thank you Northland Chrysler.Looking forward to my family’s next purchase. More
We came in with an emergency issue that needed to be fixed. We live in New York City but had come in over Memorial Day to visit family. We had to drive back but we were stranded. This service center to fixed. We live in New York City but had come in over Memorial Day to visit family. We had to drive back but we were stranded. This service center took care of us. Rashon, the manager, squeezed us in, diagnosed the problem and kept us informed through frequent texts and calls. Somehow he was able to obtain the part, install it and we were safely on our way. This place (and in particular Rashon) deserve a six star rating for going above and beyond. Thanks so much for saving us. We definitely will be back! More
Extremely rude service advisor by the name of Jason. This dealerships check in process is unnecessary and that person is not friendly and nor helpful. Not what you would expect upon arrival. He should b This dealerships check in process is unnecessary and that person is not friendly and nor helpful. Not what you would expect upon arrival. He should be in the back working on cars not greeting customers. More
Terrible customer service, left my car a mess after oil change, I dropped my car off early for an appointment, and it was an inconvenience for the tech and other staff. Would not recommend this dealership change, I dropped my car off early for an appointment, and it was an inconvenience for the tech and other staff. Would not recommend this dealership for service. More
The other day I had the pleasure of working with some of the most professional people that I’ve ever worked with in any capacity of business. Although I was upset about some things and voicing my concerns, the most professional people that I’ve ever worked with in any capacity of business. Although I was upset about some things and voicing my concerns, they still treated me with the upmost respect. Even though they were a little backed up, the estimated time of completion was still pretty reasonable. I also forgot my phone at home rushing to make it to my appointment on time, so I couldn’t Uber or Lyft home. They then provided me with their onsite transportation service, and even the driver was pretty great. All in all recommend coming here for service. Hopefully I don’t have to come back too soon but I know if I do things will go smoothly, so for that I just want to say thank you guys!!! More