Northshore Toyota

How to get customers to return to a dealership? A service department can make or break a happy customer! Michelle Tastet and Adam Cooper jumped through hoops to get parts delivered and installed o A service department can make or break a happy customer! Michelle Tastet and Adam Cooper jumped through hoops to get parts delivered and installed on our Toyota Tundra It was towed there at 1 pm and parts that weren’t all in stock were ordered , delivered and installed and we drove out at 5:15 They were polite, cordial and driven to get this vehicle out and back in the road. Job well done!! More

Emergency service Personal --courteous--professional service--they were about to close in a Saturday--but took the time to look and repair my car--I'll go back from acr Personal --courteous--professional service--they were about to close in a Saturday--but took the time to look and repair my car--I'll go back from across the lake for this great service!🌟🌟🌟🌟🌟🌟🌟 More

see below "your review' I worked with Brad not Dustin who originally contacted me but something came up with him and he was available to help me. I appreciated the change in I worked with Brad not Dustin who originally contacted me but something came up with him and he was available to help me. I appreciated the change in sales persons. Brad was extremely helpful with paperwork as well as showing me things on the instrument panel and set up my Bluetooth for me and showed me many things that I did not know and I went back a week later and he showed me other things that I was becoming familiar with. He was able to show me some of the instrument panel operations which I was very appreciated and told me if I had any problems to come back and he would be happy to help me out. I would highly recommend him. More

Outstanding experience! I’m delayed with my review, but still worthy of posting...Our experience with Dustin Garon at Northshore Toyota was amazing. We went in knowing a litt I’m delayed with my review, but still worthy of posting...Our experience with Dustin Garon at Northshore Toyota was amazing. We went in knowing a little bit about what we wanted to buy when we traded our Sequoia. Dustin helped us locate the exact replacement, even though it was still on the transport ship and hadn’t hit land yet...nothing but another Sequoia of course! Service there has far exceeded any other dealership we’ve ever dealt with. Dustin isn’t there just to make a paycheck, he genuinely cared about making sure we were well satisfied with our purchase. Without a doubt, we will be returning to see Dustin for our next vehicle as well! More

Good experience, stress free and reasonably quick. I was pleasantly surprised after a recent prolonged experience at another dealer a few months ago. Our salesman Josh was informed and presented his pr I was pleasantly surprised after a recent prolonged experience at another dealer a few months ago. Our salesman Josh was informed and presented his product well. He was personable and appreciative of my request to be expedient. Finance with Kris was also painless and straight forward. No undue pressure and we did not feel stressed at all. I would certainly consider this dealer again. More