Northside Ford

Melissa Martinez provided a low-pressure sales environment; over several visits for a test drive, to ask a few questions, and to purchase the vehicle. Highly recommended. environment; over several visits for a test drive, to ask a few questions, and to purchase the vehicle. Highly recommended. More

Return customer Feb 2026: my guy Christian is the best Service Advisor ever. Both my Ford trucks receive top notch quality service. Very loyal to Northside and Christian. Service Advisor ever. Both my Ford trucks receive top notch quality service. Very loyal to Northside and Christian. More

Thank you, thank you, thank you! Communication was impeccable, professional, full circle, patient, and understanding! Communication was impeccable, professional, full circle, patient, and understanding! More

Terry Mayberry was our salesman. He was very knowledgeable, friendly, and professional. Unlike most salesmen, Terry was not pushy, he listened to our needs and found us exactly what He was very knowledgeable, friendly, and professional. Unlike most salesmen, Terry was not pushy, he listened to our needs and found us exactly what we wanted. We highly recommend Terry and appreciate his patience. More

Christian B. In the service center took us as a walk in. He was incredibly helpful and professional. He immediately got with the parts department, confirmed th In the service center took us as a walk in. He was incredibly helpful and professional. He immediately got with the parts department, confirmed that we could get our key fob replacement and programmed. We were out in less than an hour. That's never happened, we'll be back. Thank you More

I spent several thousand dollars to get my vehicle fixed. My wife picks up the car and they add a surcharge fee if you pay by credit card. It's hard to believe you spend that kind of money and they tack on My wife picks up the car and they add a surcharge fee if you pay by credit card. It's hard to believe you spend that kind of money and they tack on a surcharge fee. I won't be buying another car or truck from this dealership. Nickle and Dime you every step of the way. Poor Service More

Mary Ellen Martinez de Escobar is a very kind and compassionate sales lady which is why I went back to her for my second vehicle purchase. We have always been treated with the upmost respect, that is compassionate sales lady which is why I went back to her for my second vehicle purchase. We have always been treated with the upmost respect, that is why I gave her five stars, wish your website allowed me to give her 50 stars, thank you Mary Ellen! See you on my future truck purchase! More

Paul was knowledgeable and helpful in completing my purchase that I had found online. Fast easy process and no nonsense. purchase that I had found online. Fast easy process and no nonsense. More

The customer service at Northside Auto Group is nothing short of exemplary! From our first contact via their website to driving off the lot in our new F-150, the process was a complete pleasure. Jerry met short of exemplary! From our first contact via their website to driving off the lot in our new F-150, the process was a complete pleasure. Jerry met us for our scheduled test drive and gave us a comprehensive tour of the truck. He explained all of the technology and features, showed us how to operate everything, and answered all of our questions. There was no pressure to purchase the vehicle, nor any additional service plans or accessories. Brandon met with us for a quick chat and explained the cost comparison between choosing a lower interest rate and maximizing the rebates. Korbie walked us through all of the financing options and the completion of the documents with professionalism and an efficiency that can only come from experience, all while showing a genuine interest in getting to know us. Before we left, Jerry assisted us with setting up the Ford app, adding our new vehicle, and pairing our phone. Purchasing a new vehicle is usually my least favorite thing to do, but our experience with the team at Northside Auto Group was definitely the exception! We were in and out in under two hours, and we couldn't be happier with our new truck and the outstanding customer service we received. I highly recommend Jerry and the team at Northside Auto Group! More

Slow start but once Mr. Schism (sp) stepped in, it was clear sailing! EXCELLENT service! Schism (sp) stepped in, it was clear sailing! EXCELLENT service! More