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Northside Ford

San Antonio, TX

4.2
1,102 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,102 reviews

March 29, 2017

Great Experience!! General was great he got me my dream car! He worked with me and was very generous and patient with me. Thank You!! Great Service. More

by ale8912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
General Wilson
Mar 29, 2017 -

Northside Ford responded

Thanks for your review! We're glad that General took such great care of you. We hope to see you again, just let us know if we can be of service!

March 29, 2017

Best salesman out there Wanted to purchase a new 5.0 mustang , Ramiro was very helpful in finding the perfect on for me and got me more then I asked for on my trade , the ove More

by Jtl5oh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Sepulveda
Mar 29, 2017 -

Northside Ford responded

We appreciate your review and your business! We're happy to hear that Ramiro provided you with such excellent service. Congratulations on your Mustang, please let us know if there's anything else we can do for you!

March 25, 2017

Worse Dealership Ever This is by far the worst Ford dealership I have dealt with in Texas. Deceptive sales practices. Rude staff, from sales to accessories and especially More

by Cbear6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reiner Robles?, Charlie Rodriguez
Mar 29, 2017 -

Northside Ford responded

We're concerned to see that you have a negative impression of our dealership. We strive to provide our customers with honest, helpful service. We would appreciate a chance to discuss your experience with you to see how we can help. Please contact me at your convenience so I can work on fixing anything that went wrong. -Kathy Hernandez, Customer Experience Liaison, khernandez@nsford.com, (210) 477-3506

March 24, 2017

NS Ford+Alex Mancilla= Very Happy Alex treated us right! Got my husband and I the truck we wanted!! Will go back again but only with Alex! Great customer service!! Thankssss More

by Karina G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mancilla
Mar 24, 2017 -

Northside Ford responded

Thank you for the five-star review, Karina! We're glad that Alex helped you and your husband have a great purchasing experience. We appreciate your business and look forward to serving you again in the future!

March 13, 2017

F150 purchase Went checking on the internet at this dealership. Found exactly what I was in search for. Entered my info. Very quick response from staff within a More

by Victor23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Northside Ford responded

Victor - congrats on your new truck! We're pleased to hear our team provided you with a wonderful buying experience. Thank you for your business and we hope to see you again in the future.

March 13, 2017

Best experience ever Best place to buy a new vehicle. The process is smooth and the salesman are very knowledgeable. I will never buy my vehicles anywhere else. I will alw More

by Smacosta44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Northside Ford responded

Thanks for sharing your review! We're glad to hear that our team was able to assist you with so much efficiency. Our team is proud of our knowledgeable, friendly service. We hope to see you again, we appreciate your business!

March 12, 2017

Great Awesome staff, Paul Casper is a great sales man, goes out of his to get you what you need. Overall staff is great in making you feel comfortable and w More

by Xapien8728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Casper , Charlie Rodriguez
Mar 12, 2017 -

Northside Ford responded

We appreciate your review and your business! We're glad to hear that Paul and our team provided you with such great service. We hope to see you again, please let us know if there's anything else we can do for you!

March 12, 2017

Purchased 2017 Ford Mustang V6 Fastback Was very helpful in finding my dream car for the right price. He really paid attention to every detail I wanted in a car and laid everything out on th More

by Kristen S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travon Sherwood
Mar 12, 2017 -

Northside Ford responded

Thanks for your review, Kristen! We're glad that we were able to help you find your dream car. Congratulations on your new Mustang, we appreciate your business and your kind feedback!

March 08, 2017

I got a New Car I had a good experience buying my new car. Everyone from the sales associate to the finance officer was very polite. Explanations were very good. Just More

by Panng45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Wayne, Justin Williams, Joe Tamayo
Mar 09, 2017 -

Northside Ford responded

We appreciate your review! It's nice to hear that our team provided you with the great service you deserve. Congratulations on your new car, please let us know if there's anything else we can do for you!

March 07, 2017

Northside Ford was caring, attentive, and no pressure. Northside Ford was able to find the truck that I wanted and overcame every obstacle to finance my truck.I would recommend to everyone.I feel very comf More

by Robert123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Gonzales ( test drive ), Ronnie Mitchell
Mar 07, 2017 -

Northside Ford responded

Thanks for sharing your review, Robert! It's wonderful to hear that our team was so helpful. We'll let them know to keep up the excellent work. We look forward to seeing you again, we appreciate your business and your kind words!

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