Northside Ford - Service Center

Just a long wait Everything was great, great customer service they attended me right away no complaints I keep coming to the same Ford dealership for any service need Everything was great, great customer service they attended me right away no complaints I keep coming to the same Ford dealership for any service needs I have with my truck. I wish David Collins was still there he always assisted me ever time I came in, great customer service from him the same goes for Jonathan Mercado assisted me with service to my truck He was very attentive and answered all my questions. I had a story to tell him about how I feel uneasy about doing service to my truck because I’ve had a bad experience from my previous car so he understood he let me go back to see what they were doing to my truck and felt at ease. Thank you for everything More

Battery Replacement I needed a new battery and they have a quick and easy service. The whole thing took about an hour. Nice waiting room as well. I needed a new battery and they have a quick and easy service. The whole thing took about an hour. Nice waiting room as well. More

Dead battery Roadside assistance pick up and delivered my car in a timely and efficient manner. Then Michael Rigdon kept me informed about the service my car neede Roadside assistance pick up and delivered my car in a timely and efficient manner. Then Michael Rigdon kept me informed about the service my car needed as well as the cost. When I called, he returned my call right away. Michael got my car repaired and back to me as fast as possible. I only like to have Michael Rigdon as my service contact. H is the best! More

Good but small amount of cash stolen The service department is nice and service representative was good. I purposely hid $6 in center counsel under some napkins. When I picked up the vehi The service department is nice and service representative was good. I purposely hid $6 in center counsel under some napkins. When I picked up the vehicle, it was missing. Service good but someone took the six dollars. More

Good, except they keep putting me under wrong name Good except they keep putting me under wrong name. Came in for recall and oil change..Lisa was friendly but seemed overwhelmed..gave her letter from Good except they keep putting me under wrong name. Came in for recall and oil change..Lisa was friendly but seemed overwhelmed..gave her letter from Ford with my name still git my name wrong..invoice and phonecall afterwards WRONG NAME More

Very professional and friendly service . All questions and services were explained in detail so that I could understand exactly what the service would be and how long it would take. Several . All questions and services were explained in detail so that I could understand exactly what the service would be and how long it would take. Several Recommended services were performed due to his explanation of what they were and why they should be done recommended services were performed due to his explanation of what they were and why they should be done Over all very friendly and accommodating thank you More

Sever ice was very good The service is very good will go back for service and when ready will buy new car Have really like the performance of my Tarus The service is very good will go back for service and when ready will buy new car Have really like the performance of my Tarus More

Very good I was treated well at check in and pick up The service was timely Mike kept me informed by phone Every thing was made easy for me I was treated well at check in and pick up The service was timely Mike kept me informed by phone Every thing was made easy for me More

Fast Service Great service . Truck was in and out in 2 days for a bad starter and flywheel that had to be replaced. All my trucks are serviced at N S Ford Great service . Truck was in and out in 2 days for a bad starter and flywheel that had to be replaced. All my trucks are serviced at N S Ford More

explanation of time line on my small v6 ford f 150 Adam explained why it takes longer to change oil on the f150 2.7l v6 compared to the bigger V6, no one has ever explained it to me before,I appreciate Adam explained why it takes longer to change oil on the f150 2.7l v6 compared to the bigger V6, no one has ever explained it to me before,I appreciate him taking the time to inform me on the process. More