Northside Ford - Service Center

Great service Wonderful service. I always ask for Adam when I need maintenance or repairs. I would not go any where else and the free carwash is a great perk. Wonderful service. I always ask for Adam when I need maintenance or repairs. I would not go any where else and the free carwash is a great perk. More

Friendly and fast service I left my car for routine oil and tire balance everything was done pretty fast everyone I encountered was friendly. Pretty smooth process definitely w I left my car for routine oil and tire balance everything was done pretty fast everyone I encountered was friendly. Pretty smooth process definitely will go back when it’s time to change the oil again. More

Recalls I took our F150 in for a recall. Gary was not in so another service writer stepped in and took care of me. They provided a ride back to my office. Wit I took our F150 in for a recall. Gary was not in so another service writer stepped in and took care of me. They provided a ride back to my office. Within a few hours Gary called and my truck was ready. So I took one of our fleet F150‘s on a Saturday with a different recall, and Gary jumped on it and it was ready Monday! Gary even called me Saturday afternoon with a status report. Great Service, thank you! More

Airbag recall I recently took my truck into Northside ford for an airbag recall. I contacted my dealer first but they gave me a 3 month waiting list. Northside ford I recently took my truck into Northside ford for an airbag recall. I contacted my dealer first but they gave me a 3 month waiting list. Northside ford was able to get me in the same day I called to schedule. All the staff were friendly and helpful and they even gave me a ride home, so I wouldn’t have to wait at the dealership all day. The service was completed on time with their estimate, extremely satisfied, will be coming back for my ford needs again, thank you! More

New tires My service guy is so good to work with. He always looks out for what I need and doesn’t try to sell me things I don’t need. Thanks for taking such goo My service guy is so good to work with. He always looks out for what I need and doesn’t try to sell me things I don’t need. Thanks for taking such good care of me Mike R. More

Oil change guy at the front desk in the service area was very helpful and friendly. Didnt get his name blondish hair with a beard. Saturday morning wait wasn't t guy at the front desk in the service area was very helpful and friendly. Didnt get his name blondish hair with a beard. Saturday morning wait wasn't too bad. Was busy. More

Overall great service. Great - the staff were friendly and went above and beyond my expectations. Everyone was courteous and professional. It was extremely clean and the ser Great - the staff were friendly and went above and beyond my expectations. Everyone was courteous and professional. It was extremely clean and the service was great. More

Great service- Very helpfully I was in a jam, in a moment of panic I took my sons truck to a different repair shop who during the repair process told me things that I believe to be I was in a jam, in a moment of panic I took my sons truck to a different repair shop who during the repair process told me things that I believe to be misleading to do unessary repairs. I brought the truck to Northside Ford who quickly identified the problem. Something the I believe the prior repair shop altered to make the truck not run correctly to justify the need for unneeded repairs. I wise I would have taken the truck to Northside Ford first! The customer rep was very understanding and I felt was very honest with me about what was and was not needed. The technication discovered in his inspection that a gasket near the mass air flow senser was missing so the truck was running lean. The technician replaced it and the problem was fixed. I believe the only way for the gasket to have come off is someone had taken off at the prior repair shop. Again I will only do business with honest repair shop like Northside Ford. More

Collision department I Had a great experience with Northside Ford, their collision department is excellent! Great service and customer service! They attended to every deta I Had a great experience with Northside Ford, their collision department is excellent! Great service and customer service! They attended to every detail, Mr. Anderson the manager there was great! More

Friendly and great Communication CommunicationIt was easy and fast getting in and out we set our appointment we were taken right away the employees were friendly and very happy with s CommunicationIt was easy and fast getting in and out we set our appointment we were taken right away the employees were friendly and very happy with service More