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409 Reviews of Northside Honda - Service Center
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May 28, 2025
Mark Hannawi went over and above the call of duty. He was professional knowledgeable and friendly. I will recommend Northside Honda and especially Mark to my family and friends. Great job Mark you He was professional knowledgeable and friendly. I will recommend Northside Honda and especially Mark to my family and friends. Great job Mark you exceed the bar. Nice work! More
by ceciliasosa926
Employees Worked With
May 27, 2025
Subject: Serious Safety Oversight - Service on May 24, 2025 I'm writing to express my deep disappointment and concern regarding the service I received at North Side Honda on May 24, 2025 at 10:15 AM. 2025 I'm writing to express my deep disappointment and concern regarding the service I received at North Side Honda on May 24, 2025 at 10:15 AM. I brought my vehicle in for service, which included a multi-point inspection. At no time was I informed of any issues with my tires. Later that day, I suffered a tire blowout on the highway, which could have easily resulted in a serious accident. I immediately took my vehicle to Big O Tires to replace the blown tire and have the others inspected -- only to be informed that all my tires were dangerously worn, with tread measurements of 2-3/32", well below safe levels. When I contacted Bill, the service manager at North Side Honda, he told me he was "doing me a service" by replacing one tire and offering a free alignment. He also claimed that other shops wouldn't have done even that. Frankly, that response was both dismissive and alarming. I work in the collision repair industry, where our number one priority is customer safety. To see a dealership service department disregard such a critical issue is unacceptable. A proper inspection should have flagged these tires immediately. I trusted your team with my vehicle's safety and was let down. This matter deserves serious attention. I would appreciate follow-up from management to understand how this happened and what corrective action will be taken to ensure this doesn't happen to another customer. More
by mdeleon5506
Employees Worked With
May 26, 2025
Have used North Side Honda for all the maintenance work on my daughters 2016 Honda Fit.All the work done is top notch and the Service personnel has been very knowledgeable on what has been needed to keep h on my daughters 2016 Honda Fit.All the work done is top notch and the Service personnel has been very knowledgeable on what has been needed to keep her car safe and well maintained, More
by teachpeace53
Employees Worked With
May 18, 2025
I hand picked Steve lol when I walked in he seemed very kind and approachable so I went straight to him. We had a couple of hiccups but he went above and beyond to make things right. Very happy with his se kind and approachable so I went straight to him. We had a couple of hiccups but he went above and beyond to make things right. Very happy with his service More
by Damidge45
Employees Worked With
May 14, 2025
The service and representative , Mark H. was extremely helpful and knowledgeable. Thank you for the great service. was extremely helpful and knowledgeable. Thank you for the great service. More
by lt.mandujano
Employees Worked With
May 09, 2025
Outstanding Performance and my vehicle was done before they told me. Always professional and very knowledgeable, that’s why I drive further past another Honda dealer to get service done here!! they told me. Always professional and very knowledgeable, that’s why I drive further past another Honda dealer to get service done here!! More
by MNEAL5
April 22, 2025
They were extremely helpful when my battery died at the mall. Special thanks to Noah. mall. Special thanks to Noah. More
by Evie
Employees Worked With
April 02, 2025
Northside Honda employees truly put customer first. I am happy that I decided to change from Gunn Honda… to NS Honda they honor my customer loyalty and offer fair discounts to maintain my vehicle. I am happy that I decided to change from Gunn Honda… to NS Honda they honor my customer loyalty and offer fair discounts to maintain my vehicle. More
by Naominjewels
Employees Worked With
March 24, 2025
They did a great job in taking care of my car needs in a professional manner professional manner More
by Alice.bock
Employees Worked With
March 23, 2025
My A17 required maintenance visit led to be informed there was a recall on my 2020 Passport. My contact person, Lacie, was a knowledgable, informative and profesional service advisor. Due to the exten there was a recall on my 2020 Passport. My contact person, Lacie, was a knowledgable, informative and profesional service advisor. Due to the extended time required she arranged an Uber ride home and to return allowing me pick up my serviced and repaired SUV. Thank you NS Honda. More
by Avondan
Employees Worked With
