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Northside Honda - Service Center

San Antonio, TX

4.8
406 Reviews

406 Reviews of Northside Honda - Service Center

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July 29, 2024

The drop off was good and service was done and complete in a timely manner. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

July 29, 2024

Took my Accord in for an oil/filter change and tire rotation. I wanted to use the Hero’s coupon but was told that I couldn’t because my car required full synthetic. In the past they’ve just charged t More

by AGRANCANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian B.
Aug 01, 2024 -

Northside Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jaime Anteola General Manager

July 28, 2024

I love coming here because everyone is super friendly. I have lived here in Texas for about a year now and Lacye always takes good care of me. I am definitely coming back and will forever be a Honda Owner More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Northside Honda responded

Leslie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lacye met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

July 27, 2024

It was easy to schedule an appointment. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. More

by FRANKBARNOLD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Northside Honda responded

Thank you, Frank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 27, 2024

Very nice helpful and courteous staff the process took only a couple of hours to do an oil change More

by WPALIZO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 27, 2024

First time at this dealership , good clean facility and friendly staff and convenient drop off and pick up. More

by GARCIAXMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Benzaquen
Jul 28, 2024 -

Northside Honda responded

Thank you, Garcia, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

July 27, 2024

Very helpful and professional. The service representative answered all my questions and the the car runs great More

by MIDWAY1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 26, 2024

Was friendly and quick! The process for reviewing additional service options via text was really interesting. More

by ARIE215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Northside Honda responded

Arie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 26, 2024

Quick response to help and obtaining warranty information for wheel replacement. Communication was excellent and service advisor extremely helpful More

by EGONZALEZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 26, 2024

Very good service with friendly people. I would recommend this dealer to family and friends. More

by AL10081109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

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