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Northside Honda - Service Center

San Antonio, TX

4.8
403 Reviews
Call Service Center (833) 851-7484

403 Reviews of Northside Honda - Service Center

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July 21, 2024

Good service. Expected wait time a bit longer than expected with no update while waiting. Service was good, but not great. More

by JACOBUTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, so we will share your comments with the team. We appreciate your patience and your business. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 20, 2024

2 hours was too long to get the simple work done on my car. We waited over 2 hours to get the work done. More

by Ronald French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacye Laning
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Northside Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jaime Anteola General Manager

July 20, 2024

Great service and price! Was able to adapt to Microsoft crisis and xxx dilemma to get me out.” In reasonable time. More

by PHYZGUY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2024 -

Northside Honda responded

It's great to hear that we were able to efficiently help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 19, 2024

The entire staff that I encountered were friendly, professional and knowledgeable. The service on my vehicle was done on timely manner and outstanding quality. More

by agarza7763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2024 -

Northside Honda responded

It's great to hear that the entire staff was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 19, 2024

They did a really great job. The charges were extremely reasonable. Finished at the promised time. More

by mimbimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 19, 2024

Mark and other members of the service team kept me updated during the day. They also conveniently arranged transportation to and from the dealership. More

by BDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with the team. I'm glad to hear Mark and the service team delivered such a great experience! Jaime Anteola General Manager

July 19, 2024

I always have a seamless experience when I take my car to Honda. Never any problems, and the employees are wonderful. More

by LISARSOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 19, 2024

She is a joy to work with and extremely knowledgeable and sharp. I always work with her. More

by KLGIVLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

July 18, 2024

Past experience with the dealership on San Pedro was extremely disappointing. All disappointing experiences the last previous times that I have been to the dealership. With those past experiences, I wa More

by CMAINE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad Noah was able to help, and we hope to see you again! Jaime Anteola General Manager

July 18, 2024

Service was good but it took three hours to finish doing an oil change which seems like too long. More

by SHANEMELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Northside Honda responded

Shane, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Layce or team know if we can be of further assistance. Jaime Anteola General Manager

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