Northside Lexus

Ben was a new service adviser to me as my old adviser had retired he made me feel right at home my service was performed on a waiter basics and I was in and out before I had time to finish the newspaper the retired he made me feel right at home my service was performed on a waiter basics and I was in and out before I had time to finish the newspaper the dealership furnished. Now that's service. More

The great service began with the young man who greeted me and followed with the immediate service at the service desk and the nice manner of Liz and her help with the ins and outs of the loaner car. It is s and followed with the immediate service at the service desk and the nice manner of Liz and her help with the ins and outs of the loaner car. It is super to get a loaner so I can go about my business for the rest of the day. More

Jacque was extremely helpful during the service process...I was faced with a major repair and Jacque provided great recommendation in assisting me thru the repairs. In addition, Dean (Service Mana process...I was faced with a major repair and Jacque provided great recommendation in assisting me thru the repairs. In addition, Dean (Service Manager) provide excellent assistance as well. Would recommend this service team to everyone. More

Exceptionally good experience.Ross picked up my car at the office and delivered a loaner.They confirmed the service the day before & day of service. Jeff called shortly afterwards to confirm receipt of my the office and delivered a loaner.They confirmed the service the day before & day of service. Jeff called shortly afterwards to confirm receipt of my car and type of service needed. A few hours later,I received an e-mail itemizing all the issues checked & the result. By noon, they had already returned my car. All the employees are very professional and polite. Impressive service. Would highly recommend it. More

Northside Lexus Service is always friendly and makes sure that I understand what is being done to my car. Liz is outstanding; she follows up and spends time to ensure I fully understand the service that is that I understand what is being done to my car. Liz is outstanding; she follows up and spends time to ensure I fully understand the service that is being done to my car. More

Dorothy Sausley is the reason we continue to have our car serviced here. She is great and strives to make sure the car is done right the first time. serviced here. She is great and strives to make sure the car is done right the first time. More

The professionals at Northside Lexus are always pleasant The professionals at Northside Lexus are always pleasant and helpful. The atmosphere at the dealership is welcoming and accommodating. I would rec The professionals at Northside Lexus are always pleasant and helpful. The atmosphere at the dealership is welcoming and accommodating. I would recommend this dealership to others who need Lexus service. More

Normally I come prepared if I need to invest in a high expense of buying new tires. As I did not plan on buying new tires I did not do my research before hand. I trusted and went by Anita's recommendati expense of buying new tires. As I did not plan on buying new tires I did not do my research before hand. I trusted and went by Anita's recommendation and I can't be more pleased. I really like how the car is quietier and handles well. Everyone in the service center from the person that greets you upon arrival to the staff handling the close out are friendly and effecient. Everyone is working hard, working together and working quickly. Even though the wait can be longer than expected everyone is moving as effeciently and effectively as possible. More

We have always found any of the staff very responsive and friendly. We have been coming to Northside since 2009. Brent Penn is a super guy and always extremely helpful and friendly. Also Dorothy was able to friendly. We have been coming to Northside since 2009. Brent Penn is a super guy and always extremely helpful and friendly. Also Dorothy was able to get our service completed earlier than expected. Kept us informed. More

The service provided by Northside Lexus, has always been exceptional! Anita and her team has always taken care of all my car's needs, whitin a reasonable amount of time. Also provided me with a loaner, and exceptional! Anita and her team has always taken care of all my car's needs, whitin a reasonable amount of time. Also provided me with a loaner, and explained the work to be performed at check in and phones me if there are any other issues that might arise during service. She explains the complete list of item's that has been addressed upon my return for pick-up. My husband and I are both very happy with the quality of service Northside Lexus and their support team has provided us over the years! Thank You! More