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Northside Lexus

Spring , TX

4.9
6,395 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,394 reviews

August 15, 2013

Jeff was thorough, communicative, efficient -in getting done what I wanted done.... AND they washed the car and vacuumed inside! Overall, a very happy experience! Thank you More

by liana5551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pettipher
August 13, 2013

I have never associated with a dealership so pleasant and professional. There's no one around trying to herd customers to a certain area and there is no one trying to sell more service or options than I eve More

by KMarl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
August 12, 2013

WE RATED OUR EXPERIENCE AS HIGH AS WE DID DUE TO THE EXCELLENT WORK AND FOLLOW THROUGH FROM SERVICE REP. LIZ RENCON. ALL OF OUR SERVICE ISSUES WERE ADDRESSED AND WE WERE INFORMED OF THE NATURE OF THE W More

by padhock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Rencon
August 12, 2013

I love the Lexus SUV that I have, it is my second one. I love the service and really love the pick-up & delivery service and leaving a car for me to drive in between. Usually, I would have to wait a comple More

by bchunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
August 09, 2013

A reman Alternator cost $1,100. The service and people are wonderful but the price is crazy. I will probably not return and that is regrettable because I have always had a great experience there but I rea More

by Doris anderson
Price
Recommend Dealer
No
Employees Worked With
Jackie
August 09, 2013

As usual, Jon Gosling is the reason I keep driving a Lexus. He is extraordinarily WONDERFUL! I hope and pray that he will be with your dealership forever! If so, I'll drive a Lexus forever!!! I cannot t More

by beverlydsimms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JON GOSLING
August 08, 2013

All the poeple were diligent, helpful and prompt. I couldn't find anything to complain about, even though I dropped by without an appointment scheduled. More

by ddtt69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My regular service rep
August 08, 2013

Why? Two reasons: 1.Delightful acquaintance of Mr. Pat Pendergast as a robust, charming, extremely talented, conscientious and ingenuous consultant. 2. The Service (those special touches and talented cra More

by gdestouet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Pendergast
August 01, 2013

Everything perfect as usual except for that the computer for vehicle inspections broke down. We always get very personalized service and is greeted by a very friendly staff. More

by Goranhaag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Buckmaster
July 31, 2013

The service at Northside Lexus is always outstanding. I have never had a problem in the 15 years I have been dealing with them and highly recommend both their service and collision departments. More

by alicejacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
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