Northstar Kia

The service was good. It was promptly diagnosed & rectified within hours. The waiting area is well maintained. It was promptly diagnosed & rectified within hours. The waiting area is well maintained. More

Great experience from beginning to end. Next day appointment. Everyone was friendly. James was very nice and helpful. I would definitely recommend North Kia. Service was excellent. Thank yo Next day appointment. Everyone was friendly. James was very nice and helpful. I would definitely recommend North Kia. Service was excellent. Thank you! More

Mike is the worlds greatest skilled salesman walking and talking😎😎😎 He truly delivers with grace talking😎😎😎 He truly delivers with grace More

Mike and Orlando excellent personalizaded attention by these people are good sales agents is congratulated for that attitude given to the client these people are good sales agents is congratulated for that attitude given to the client More

I leased a Kia 2022 and I went back to get another lease. The dealership was the worst experience salesman I ever experienced name Raj. They had no car keys to test drive all Raj can say to me that the keys The dealership was the worst experience salesman I ever experienced name Raj. They had no car keys to test drive all Raj can say to me that the keys are all missing. We can’t test drive nothing all we can sit in a white one. We left and went to John Starks Kia. More

This is my first leasing experience. Learn as much as possible about leasing a vehicle before going to Northstar or any dealer. I did not do that. My mistake was to trust them through Learn as much as possible about leasing a vehicle before going to Northstar or any dealer. I did not do that. My mistake was to trust them throughout the process. Never answer the question of how much you can pay monthly for a leased car because they now know how to manage the leasing terms to hit that monthly number. When dealing with Sales, get any initial down payment, monthly payments and the Gross Capitalized Cost" (GCC) amounts of the vehicle in writing. You want the GCC to be as low as possible because this is essentially the sale price of the vehicle (with some additional fees). Your monthly payments will be calculated from the GCC so negotiate the GCC price as if you are buying the car. Bring those details with you to their leasing department and make sure they are the same amounts listed on the lease when you sign. Don't sign any lease electronically until they show you a printed copy of the lease and everything agrees with the terms from Sales. I went in without knowing how to lease a car. I educated myself after and discovered how the terms on my lease were not the same terms I had agreed to with Sales. Sales never even discussed my GCC value for the car and entered whatever they needed, to hit my monthly payment request. I did try to contact the Leasing and Sales departments afterwards but never received a response. I liked the vehicle I leased but the Sales to Lease experience for me was terrible. More

irresponsible They forgot to put one my locks and nut on my front wheel after change the front brakes my front wheel after change the front brakes More

Cordial, faster, friendly I received very good attention. They were punctual and provided the necessary information for maintenance They were punctual and provided the necessary information for maintenance More

Overall my experience at Northstar Kia was a good one. Friendly customer service and clear description of the process made my service experience one in which I would recommend to others. Friendly customer service and clear description of the process made my service experience one in which I would recommend to others. More

Excellent service hands on approach,in & out on service appointment exceptional waiting area is also top notch appointment exceptional waiting area is also top notch More