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Northtown Chrysler Dodge Jeep
Tonawanda, NY
36 Reviews
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36 Reviews of Northtown Chrysler Dodge Jeep
February 20, 2016
The staff was very friendly! My fiance and i are very pleased with our experience at northtown! We had the pleasure of working with Kim Fernandez and Joe Erbacher and we couldnt My fiance and i are very pleased with our experience at northtown! We had the pleasure of working with Kim Fernandez and Joe Erbacher and we couldnt believe how fast and easy the process was! We would definitley reccomend this location to all of our family and friends! More
by Nikki
Employees Worked With
Kim Fernandez, Joe Erbacher
Helpful February 02, 2016
Nothing but problems Bought my 2013 Charger brand new from them and since I bought it my trunk release opens every time I walk up to the car. They fixed it once and the sa Bought my 2013 Charger brand new from them and since I bought it my trunk release opens every time I walk up to the car. They fixed it once and the same issue keeps reoccurring. So when I call, the lady says bring it in tomorrow! Drive an hour out to the dealership and then they lay a $225 diagnostic fee that was never mentioned and wont look at it unless I pay them to check out a reoccurring issue that has been happening since I bought the car brand new. I have had nothing but problems with the vehicle they sold me and don't think the game they are playing with me is fair. Would never recommend any Dodge product and specifically wouldn't ever recommend this dealership because of the horrible experiences I've had. West Herr isn't too far away! More
by tonebalone239
Employees Worked With
N/a don't remember
January 25, 2016
Fun..easy... and honest. Every time I come to this dealership I see the same faces that always greet you with a smile. They all make it comfortable to ask you what you need. Every time I come to this dealership I see the same faces that always greet you with a smile. They all make it comfortable to ask you what you need. You never have to go to anyone because they are right there for you. They make is simple.. they make if fun and it feels like you spent the day with your family! More
by dickinson, becky 1234
Employees Worked With
Joe Erbacher, Kimberlyn Fernandez
November 04, 2015
Very satisfied customer I recently traded in my car at Northtown and was lucky enough to be taken care of by Daniel. He steered me in the right direction and fulfilled all my I recently traded in my car at Northtown and was lucky enough to be taken care of by Daniel. He steered me in the right direction and fulfilled all my needs when deciding which car to buy. I couldn't be happier with my new purchase. More
by Jlelito
Employees Worked With
Daniel Erbacher
November 03, 2015
Satisfied customer I'm a very happy Wrangler owner again, thanks to Jim (sales) and Joe (GM) and the boys! I drove a Cadillac ATS and liked it, somewhat, but the overal I'm a very happy Wrangler owner again, thanks to Jim (sales) and Joe (GM) and the boys! I drove a Cadillac ATS and liked it, somewhat, but the overall look, feel and drive of the newer Jeep Wrangler Sport (two door) kept me from staying with it. With my new 2016, I'm "home"! Jim More
by Jimbo8888
Employees Worked With
Jim, Joe
October 26, 2015
Ram 2500 I have been dealing with Northtown for over twenty years, the dodge dealership by far is the best dealership to work with within all the Northtown dea I have been dealing with Northtown for over twenty years, the dodge dealership by far is the best dealership to work with within all the Northtown dealerships. I been dealing with Joe Erbacher, Mike H, Denis L and Dave F and Al in service for almost twenty years. This is the "A" team of Northtown. My wife and I purchase a new car here every three years and have purchased several Dodge Rams. This year we purchased a 2016 Dodge Ram 2500 Laramie Longhorn Diesel extended cab. My only complaint was that the prep people did not live up to the Northtown high standards. I wasn't that concerned because I know that during my next visit everything will be taken care of. If you are looking for a Dodge vehicle this is the place. More
by Eggman2015
Employees Worked With
Joe R, Mike H, Denis L (sales) and Dave F and Al in service.
October 26, 2015
2015 Chrysler 200s purchase Jeremy Demarco along with the rest of the staff at the dealership made buying a car the most pleasurable experience. He was fast and efficient and kno Jeremy Demarco along with the rest of the staff at the dealership made buying a car the most pleasurable experience. He was fast and efficient and knowledgeable and fun and friendly. He made sure the process went smoothly. I recommend Jeremy and this dealership if you are in search of a vehicle. I look forward to working with them for years to come More
by Teresa
Employees Worked With
Jeremy Demarco
September 30, 2015
Best experience When I went to review the new Jeep Renegade, I did not expect to have such a wonderful experience. Kim was very professional, courteous and very knowl When I went to review the new Jeep Renegade, I did not expect to have such a wonderful experience. Kim was very professional, courteous and very knowledgeable of the technical aspects of the new Jeep. She took care in making sure I got what I wanted and handled everything quickly and efficiently. This dealer makes you feel comfortable and like family with no high pressure sales tactics. More
by jmiranto
Employees Worked With
Kimberlyn Fernandez
September 19, 2015
Awesome sales experience From start to finish Jeremy kept all his promises. He worked very hard to make me comfortable, being attentive to my questions and concerns. He really From start to finish Jeremy kept all his promises. He worked very hard to make me comfortable, being attentive to my questions and concerns. He really tried to discover my lifestyle needs to get me into the perfect vehicle. He knew immediately I was apprehensive and assured me this wouldn't be like the other car buying experiences I had in the past. And he was right. It was awesome. And I'm very happy with my purchase! More
by Yachtrock
Employees Worked With
Jeremy Demarco
September 17, 2015
2015 Jeep Grand Cherokee Excellent experience! Kim was super helpful in taking care of all of my need and, making sure I go exactly what I wanted. They offered a fair price fr Excellent experience! Kim was super helpful in taking care of all of my need and, making sure I go exactly what I wanted. They offered a fair price from the start and were able to work with me to settle on a deal that worked for everyone. More
by kbeikirch7
Employees Worked With
Kim Fernandez
