Northtown Kia

On 7 28 21 I received an email from northtown kia about wanting to buy my 2 year kia due to their lack of used inventory. Adam reisdorf, a salesman reached out to me. I said I really wasn't interested in s wanting to buy my 2 year kia due to their lack of used inventory. Adam reisdorf, a salesman reached out to me. I said I really wasn't interested in selling because I hate playing the numbers games. He said no games, just send me pics of your car and the odometer reading and we will get you the price we can offer. I took pics of the car on every angle along with the inside. Adam said he spoke with his manager and gave me a price of 20000 and said here's what we will give you. I said deal. He said bring in the title and both keys and we will cut you a check. I cleaned out the interior of the car,, tracked down my title and I drove over an hour in 2 seperate vehicles to their location. He then came in the waiting room and said there were some scratches on the door that he thought was just dirt in the picture and now wanted to take 1500 off the price. I said we already had a verbal and written agreement and we just drove a long way with 3 kids in the car. The manager David levan also said we will not give anymore money and I said we'll I guess I'll post my experience on social media. He then yells "oh I see this is quid pro quo" and that he will not deal with that. I explained that it's nothing like that but future customers should not be duped by these used car salesmen type tactics More

Second time leasing a vehicle at Northtown. Great customer service and staff. Extremely pleased with my Kias and would strongly recommend this dealership to family and friends. customer service and staff. Extremely pleased with my Kias and would strongly recommend this dealership to family and friends. More

My experience at Kia was a very positive one. Everyone was extremely kind and patient. I would highly recommend purchasing a new or used car at this particular dealership. Theywere very accommodating and was extremely kind and patient. I would highly recommend purchasing a new or used car at this particular dealership. Theywere very accommodating and efficient. It was a quick, efficient, and hassle-free process. More

Northtown Kia is a typical sleazy dealership, that uses BS and manipulative business practices to maximize profits. I’m 49 years old and I’ve seen the inside of dozens of dealerships, and this one rates in BS and manipulative business practices to maximize profits. I’m 49 years old and I’ve seen the inside of dozens of dealerships, and this one rates in the bottom category of basement dwellers. More

Charlie was great. Made buying my grandson's first car so effortless. I appreciated the way he went out his way for us and him effortless. I appreciated the way he went out his way for us and him More

Tyler was very helpful, courteous, and knowledgeable. Everyone made me feel comfortable in my decision with no pressure for a quick sale. All of my questions were answered and I feel I got a quality vehi Everyone made me feel comfortable in my decision with no pressure for a quick sale. All of my questions were answered and I feel I got a quality vehicle at a fair price. More

Excellent excellent excellent Great people / service My Excellent excellent excellent Great people / service My Granddaughter leased a car and was treated so great / helped her out & gave her the best Excellent excellent excellent Great people / service My Granddaughter leased a car and was treated so great / helped her out & gave her the best advise - she is very happy More

Went to Northtown Kia to lease a new vehicle. The process couldn’t have been easier. Everyone was very helpful and kind and gave me all the information I needed. The representative that helped me out, Minh N couldn’t have been easier. Everyone was very helpful and kind and gave me all the information I needed. The representative that helped me out, Minh Nguyen, was extremely helpful and made the process painless. More

Matt Capello was by far the most professional salesman I have dealt with and I would buy here again thank you please consider him for a raise or whatever you guys do have dealt with and I would buy here again thank you please consider him for a raise or whatever you guys do More

It was so easy to do business with Northtown Kia. The vehicle we were looking for was a very tough find but Northtown came through for us after an extreme amount of searching. Tyler and Luke were very ea vehicle we were looking for was a very tough find but Northtown came through for us after an extreme amount of searching. Tyler and Luke were very easy to work with and very reliable. I would come back to Buffalo even from Syracuse just to do business again with this car dealership. Excellent service all the way! Thank you again to both Tyler and Luke More