Northtown Kia

Northtown Kia has made our experience and process quick and easy. Their customer service was exceptional! Our Sales Rep Alex Kirby was extremely helpful throughout the entire process from choosing a vehicl and easy. Their customer service was exceptional! Our Sales Rep Alex Kirby was extremely helpful throughout the entire process from choosing a vehicle to even after receiving vehicle making sure everything was running smoothly or if we had any questions. The finance department provided great service and worked with us to meet our family needs and granting the best deal possible. We appreciate their business and look forward to working with them in the future and sharing our experience with friends and family More

All good. Salesman was awesome. And everyone help did a great job. Ty. Process was long but went well. Hopefully deal again in future. Ty great job. Ty. Process was long but went well. Hopefully deal again in future. Ty More

Bought a new Sorento, of which there is apparently a shortage in inventory of right now. Worked with Justin Morton, who did what it took to find the model in the price range and even the color I wanted! shortage in inventory of right now. Worked with Justin Morton, who did what it took to find the model in the price range and even the color I wanted! Justin was friendly, easy to work with, and gladly answered all my questions. Very happy with my new vehicle and all went smoothly! More

Thanks to James capuana . He was very friendly and kind person . He got us best deal on my new lease . I would recommend him to anyone is looking for new car. Easy to work with him. Good customer service person . He got us best deal on my new lease . I would recommend him to anyone is looking for new car. Easy to work with him. Good customer service. More

They got me the exact car and color that I wanted, love my car! When the time comes I will definitely give them my business again. my car! When the time comes I will definitely give them my business again. More

They were very friendly and easy to work with. The whole process was very smooth. From making an appointment to purchasing the vehicle it was one of the best experience I ever had at a dealership. process was very smooth. From making an appointment to purchasing the vehicle it was one of the best experience I ever had at a dealership. More

I just bought a Kia Seltos from Mike Maniscalco, salesman at Northtown Kia and could not be happier. Mike was super knowledgeable about all aspects of Kia's models and patiently answered all my questions. He at Northtown Kia and could not be happier. Mike was super knowledgeable about all aspects of Kia's models and patiently answered all my questions. He listened to my wishes on my budget and was respectful of my spending limits. He took time to explain and demonstrate all the technical features of the car. He made all the red tape go quickly but made sure I understood all my options and everything that I was signing. It was a smooth, unstressful experience from start to finish. So satisfied! --Mark from Tonawanda. More

We have been purchasing and serving our cars through Northtown Kia for a good number of years and having a most positive experience each time. We purchased a new K-5 in November, and this week purchased Northtown Kia for a good number of years and having a most positive experience each time. We purchased a new K-5 in November, and this week purchased a Kia Sportage EX with the assistance of our most friendly, personal and professional salesperson, Michael Maniscalco. Again, very positive experiences. More

After we walked in the door to the dealership we were treated with the upmost professional care. We are very satisfied especially with Adam Reisdorf our sales agent! We love our Kia! treated with the upmost professional care. We are very satisfied especially with Adam Reisdorf our sales agent! We love our Kia! More

I made an appointment for my 2020 Kia telluride to have a oil change, tire rotation, inspection, and recall fixed. I brought my vehicle in at 11am the service person asked if I needed back at any special tim oil change, tire rotation, inspection, and recall fixed. I brought my vehicle in at 11am the service person asked if I needed back at any special time I said no. At 4 pm I called the dealership to see if it was finished they said it will be done in 20 minutes so I had a friend drop me off. When I got there the service person called me to check out. When I asked if they completed the recall work and inspection they said I don’t have recall work. I explained I did have recall work. The service person began yelling at me in the dealership telling me my 2021 telluride did not have a recall. I told him at least 5 times I had a 2020. Finally they realized they were trying to give me someone else’s car. Than I asked where’s my car. Again the same service guy started yelling at me stating “ you had no special time to have car back” I said it is now 4:30 I called prior to being dropped off you told me it would be ready. My car had not been started five and a half hours after drop off and and phone call that it’s ok to come get. Now here I am sitting in dealership for an additional hour plus waiting on my car. Please don’t yell at me! I’m not an idiot I know what I drive! Clearly you didn’t ! your mistake cost me time .your nastiest will cost you customers!!! More