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Northtown Kia

Amherst, NY

3.9
312 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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312 Reviews of Northtown Kia

March 23, 2021

Used Northtown for years now. They make leasing so easy service is second to none. Was in and out in about 1 and 1 half hour and it was a done deal More

by davsab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minn, Luke Schnell
March 22, 2021

It started as an easy experience but then turned into a nightmare. They made DMV documents with an incorrect address, contacted the salesmen after waiting a week to “hear back” never said anything until I More

by Carissahill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simon
March 20, 2021

Just bought 2021 Kia salesman Alvero was great salesman no pressure and knew the car inside and 5 stars great experience I will pass this on to friends and family More

by Patrickneedle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvero
March 06, 2021

A very positive experience overall and a super deal. I would highly recommend dealing with Northtown Kia. They need were a pleasure to work with. It was pain free car buying at its best. More

by joenycpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gerow, Bailey Braunscheidel. , Luke Schnell
February 08, 2021

I am a satisfied customer: Friendly environment, no pressure buying, able to negotiate with my planned budget. Great team, my brother was right about the good service at this place. Thank you Northtow More

by R.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Simon.
January 09, 2021

I want to thank sales associate Paul S. for the wonderful buying experience, and for his excellent customer service in the handling of my upgrade to my new 2021 Kia Soul. He is a great asset to your dealersh More

by Florence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul S., Luke Schnell
January 04, 2021

Was there for almost 2 hours to buy out a lease. All my paperwork was submitted the day before. There is NO WAY that I should have been there that long. At one point my salesman was working with another co More

by Kim Mielonen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie
Jan 04, 2021 -

Northtown Kia responded

Happy New Year Kim! Let me apologize for the wait, I agree with you it shouldn't take that long. I'm bringing this to the attention to management so they can dive into this matter. What's the best way for us to get in touch? Feel free to email me. Sincerely, Luke Schnell Web Manager l.schnell@northtownauto.com

January 03, 2021

Easy sales process and delivery of vehicle. Purchased certified car at good price. Very satisfied with the entire sales experience at Northtown Kia. Would recommend. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kirby
December 22, 2020

After doing research on line, I went to Northtown Kia to drive the Kia Soul. Bailey Braunscheidel, sales consultant, worked with me over several days while I weighed my options. I decided to lease a Kia S More

by karenhkeaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bailey Braunscheidel, Luke Schnell
December 15, 2020

Good service, helpful salespeople, nice selection of vehicles and different brands to choose from... This location is convenient to my home & business... Which is great for any service appointments More

by Luluscalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Capello
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