Back

Northtown Kia

Amherst, NY

3.6
315 Reviews

3900 Sheridan Drive

Amherst, NY

14226

Directions

By Type

315 Reviews of Northtown Kia

March 25, 2023

Our sales person was friendly and helpful. The management staff was very thoughtful and informative. More

by jim61677
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed , Luke Schnell
March 23, 2023

This was the closest to an internet sale I have done on my last 6 Kia's. Being in a dealership for hours and listening to them in the past talk about how they don't make money while standing in a building More

by THOMAS J ZEHLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issy
March 18, 2023

From the moment I walked in the door I received exceptional service. I met with Paul and he was kind and honest. Mohamed who sold me the car was patient, honest and had a great sense of humor. The More

by Cbattista123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Tanbir, Luke Schnell
March 10, 2023

Dealership refuses to help me with lemon kia that has so many recalls. The latest one is software update to help it not get stolen so easy and I was told it’s my responsibility to call the dealer once a wee More

by Whenile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew
Mar 13, 2023 -

Northtown Kia responded

We'd like to discuss this with you and be given a chance to turn your experience into a positive one. Please send your contact information to p.fermo@northtownauto.com so that a member of our management team can contact you.

March 06, 2023

Everyone is super nice and helpful and my car was ready when they said it would be And the cookies were warm ! More

by Sbtkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl with white boots and hair in a bun , Luke Schnell
March 06, 2023

Efficient. Skilled. Honest. Kind. Timely. Reliable. Thorough. They are willing to go the extra mile More

by Kclem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
March 04, 2023

It was an excellent service from the beginning of a person coming to the door of your car to greet you to a person opening up your car door to wish you a good day when the work is all done! More

by sewingwonders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
March 01, 2023

Bailey Braun and Jacques Garrett were awesome and they make a great team! The service were exceptional. My wife and I are very satisfied with our purchase. More

by jeromeware01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Braun and Jacques Garrett
February 10, 2023

Friendly staff, very accommodating, helped me to get exactly what i was looking for. Also very knowledgeable. More

by Gbosox2797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabelle thompson
February 04, 2023

Matt Capello and John Bender made this a pleasant and enjoyable experience they answered all our questions and put us at ease with our recent lease More

by dkrasfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
matt capello,john bender
...
5
...