Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northtown Kia
Amherst, NY
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
311 Reviews of Northtown Kia
January 16, 2023
Thank you to Mike M. my sales associate and the normally unsung gang in the service department for getting my new to me, 2022 Kia Sportage ready for me on such short noti my sales associate and the normally unsung gang in the service department for getting my new to me, 2022 Kia Sportage ready for me on such short notice. Much appreciated. This however is expected since my first lease with Northtowns in 2010, then 2013, and now this past weekend. Keep up the good work! More
by Gumball
Employees Worked With
Mike M., and the Service Department
January 13, 2023
We’ve purchased many vehicles from Northtown Kia over the past few years! It’s been NOTHING but great! From customer service, vehicle service, and with our salesman, Mike! We highly recommend a visit to Nort past few years! It’s been NOTHING but great! From customer service, vehicle service, and with our salesman, Mike! We highly recommend a visit to Northtown Kia for your next vehicle purchase More
by Robotcop
Employees Worked With
Mike
January 04, 2023
My motor lasted 4k miles. Was out of work for two weeks. Tow was hundreds. They replaced my motor under warranty. Didn't charge my AC after swapping the compressor. They said Was out of work for two weeks. Tow was hundreds. They replaced my motor under warranty. Didn't charge my AC after swapping the compressor. They said it must have a leak and they would have to change for diagnostic. How is that when it was just working before I brought it in. The advisor acted like I was stupid and said they never had to drain the AC system. Yet when any compressor is swapped the system must be drained. I was also charged for a battery cause the car seat for months. I get my battery was old. Kia and Hyundai refuse to take responsibility that the motor failing makes other parts fail or need attention. They have over 5 million cars with motor issues currently do your research before going with this company and their product. More
by taylorgirly01
Employees Worked With
Margret
December 15, 2022
They could not duplicate the problem that I was having with the car. The problem was that their communication to me was less than satisfactory. Two separate times when I called for the status I was told t with the car. The problem was that their communication to me was less than satisfactory. Two separate times when I called for the status I was told they would call me back but never did. I had to call the following day to check again. More
by SCN
Employees Worked With
Glenn
