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Northtown Kia

Amherst, NY

3.6
315 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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315 Reviews of Northtown Kia

December 16, 2022

They could not duplicate the problem that I was having with the car. The problem was that their communication to me was less than satisfactory. Two separate times when I called for the status I was told t More

by SCN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
December 13, 2022

Business was fast and easy. Staff was incredibly helpful and friendly. Highly recommend to anyone and everyone. More

by tafelsmc01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Morton
December 04, 2022

I was taken care of promptly and the staff were all friendly and helpful. Was notified when car was done and earlier than expected 👍😊 More

by philipdaucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
Dec 04, 2022 -

philipdaucher responded

Thanks again

November 23, 2022

Everything was taken care of wonderfully and correctly. We had no issues would do business here agaon More

by Linshop8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
November 20, 2022

I’m a tech junkie, and I started watching for the 2023 Niro back when the release date of “the end of summer 2022,” listed on Kia.com was far enough away to illicit an, “Awww, xxxx.” 😕 My husband is on More

by Dana M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco
November 17, 2022

Excellent service. Timely repair. They repaired my tail light under warranty that another kia dealer ship ripped me off on! I would come back to buy here for sure. Exc More

by Gstevens74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
October 27, 2022

My sales person, Mohammed Tanbir was a very courteous and helpful person for me. He is very knowledgeable and he considered and accomplished my needs to lease my car. He was also very helpful in setting up t More

by Mare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gerow, Luke Schnell
October 22, 2022

Min and Matt were great got the job done with short notice / we went home the same day with the car More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
October 21, 2022

Best service in every area…sales, repair service and customer service! Job well done everyone! More

by Bdancer57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
October 08, 2022

I got to deal with a very knowledgeable staff. Matt Capello and Michael (the finance/sales manager) worked with me to get me in the Telluride that I wanted. They were able to get it much sooner th More

by b74collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gerow
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