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Northtown Mazda

Amherst, NY

4.9
95 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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95 Reviews of Northtown Mazda

April 15, 2026

Northtown Mazda provided a level of service not usually seen today. From scheduling, to communicating and explaining options, they are not only professional but friendly too! The work was performed quickl More

by Mike Licata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Apr 16, 2026 -

Northtown Mazda responded

Hi Mike, thank you for sharing your feedback about our team. We hope to welcome you back for all of your future auto needs at Northtown Mazda!

April 12, 2026

Great experience, quick and stress-free. Danny Rulov was exceptional at understaning what I wanted, my price range, and he didn't do the up-sale pitch to me. Nicole in Finance was also nic More

by Macmidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Rulov and Nicole in Finance, Info WideWall
Apr 13, 2026 -

Northtown Mazda responded

Thank you for the awesome feedback! We're glad to hear Danny and Nicole made your experience smooth and pressure-free. Safe travels!

April 02, 2026

I like Northtown, I will continue with them when looking into getting a new vehicle. More

by eyezb28
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Apr 03, 2026 -

Northtown Mazda responded

Thank you for taking the time to review Northtown Mazda!

April 02, 2026

Kieran did a great job of walking me through the trim options and found me a less expensive car than I had been ready to buy. Mazda sells itself if you’re a driver, and this dealership has always deliver More

by chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole, Info WideWall
Apr 03, 2026 -

Northtown Mazda responded

Thank you for your kind words, Chuck! We're so glad Kieran was able to help you find the right trim at a better price at Northtown Mazda. Enjoy your new car, and we look forward to seeing you again down the road!

March 16, 2026

Always try to make you happy. And do great work on your car. Everything is first class. More

by kirschler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Mar 17, 2026 -

Northtown Mazda responded

We couldn't ask for a better review of Northtown Mazda. Thanks so much, Kirschler!

March 16, 2026

Very very helpful n had great customer skills got me in 10 mins max n very organized! More

by tammycone45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Mar 16, 2026 -

Northtown Mazda responded

Here at Northtown Mazda, we always value and appreciate our customers' feedback. Thank you, Tammy!

March 06, 2026

I had a GREAT experience with Northtown Mazda. As soon as I walked in, I was greeted with a smile with great customer service. Danny was very nice and welcoming, in fact everyone there was very ni More

by npolk36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Info WideWall
Mar 06, 2026 -

Northtown Mazda responded

Congrats on your new Mazda CX-5! We’re glad Danny and our Northtown Mazda team made your experience so positive from start to finish. Here’s to smooth rides ahead!

February 18, 2026

I received prompt, courteous service. All of the staff were pleasant and Angel was very helpful and knowledgeable. More

by bush.marybeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Feb 18, 2026 -

Northtown Mazda responded

We’re so glad Angel and the team left such a great impression! Thank you for choosing Northtown Mazda and for sharing your experience. Safe travels!

January 12, 2026

Great job and great treatment from the staff. My car was serviced and repaired and performed as expected. I want to thank everyone who made my experience memorable. More

by mcnaughton.shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and support staff. , Info WideWall
Jan 12, 2026 -

Northtown Mazda responded

Thank you for choosing Northtown Mazda and for sharing your feedback! It means a lot to hear you had such a positive and seamless experience with our team. Have a great day!

December 06, 2025

Service was excellent. I was in and out in a timely manor. They did a yearly nys inspection, a software update, topped off my tires with nitrogen and I was on my way. Than More

by Fallstalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Dec 08, 2025 -

Northtown Mazda responded

Thank you for sharing your experience with our team! We appreciate your business, and we hope to see you again at Northtown Mazda Service Center.

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