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Northtown Subaru

Amherst, NY

4.9
645 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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645 Reviews of Northtown Subaru

November 11, 2025

Amani at Northtown Subaru was great to work with and we were able to get out car same day (with a Duff’s break in between). It was a very simple process with the dealership and we love our new Forester! More

by Jay VM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna , Michael Ahern
Nov 11, 2025 -

Northtown Subaru responded

Jay, congrats on your new Forester! We're delighted Amani made the process smooth and efficient. We hope you enjoy many safe miles ahead and we will see you next time at Northtown Subaru! Enjoy the ride!

November 11, 2025

Caleb was terrific and I appreciate his efforts in working with management to meet my expectations More

by Kcbrennan2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz, Michael Ahern
November 10, 2025

Jim F was amazing! !!! He really knew about all cars and nice to work with someone that truly liked cars too! Very easy from start to finish! Love my new WRX. More

by Crystalpinzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim F, Michael Ahern
Nov 11, 2025 -

Northtown Subaru responded

Crystal, we're so glad Jim made your experience enjoyable from start to finish at Northtown Subaru! Enjoy your new WRX, and we hope to see you again down the road. Safe travels!

November 09, 2025

I always appreciate the swift service O get, and any followup that may be needed!! More

by Diana R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 10, 2025 -

Northtown Subaru responded

Diana, Thank you for the five-star rating! The team looks forward to working with you again! – Northtown Subaru

November 09, 2025

Our experience with the service at Northtown Subaru is that it is prompt and well done. More

by bpf234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept —Rihanna
Nov 10, 2025 -

Northtown Subaru responded

Thank you for the five-star rating! The team looks forward to working with you again! – Northtown Subaru

November 09, 2025

I was very happy with the service and atmosphere. The car was serviced in a timely manner. I noticed when I got home that they forgot to check the psi but I went back the next day and they immediatel More

by idzikn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 10, 2025 -

Northtown Subaru responded

We're pleased to hear our team quickly addressed the PSI issue when you returned. Safe travels from all of us here at Northtown Subaru!

November 09, 2025

Our experience at Northtown Auto was exceptional. When we walked in we were immediately met by Stephen, who walked us all the way through the process with Northtown Auto. Stephen is professional with More

by bh007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Naetzker
Nov 11, 2025 -

Northtown Subaru responded

We're glad to hear you had an exceptional experience with Stephen at Northtown Subaru! Thank you for trusting us with your business. Enjoy your new Subaru!

November 05, 2025

Excellent service. Very thorough. Will always use Northtown Subaru. Will lease again when this lease runs out. More

by Romanteluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Nov 05, 2025 -

Northtown Subaru responded

We’re glad to hear our thorough service has earned your loyalty! Thank you for choosing Northtown Subaru, and we look forward to assisting you again in the future. Safe travels!

November 04, 2025

As efficient as any dealership could be. Oil change, tire repair and tire rotation in less than 30 minutes. Didnt even have time to finish a cup of coffee. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 05, 2025 -

Northtown Subaru responded

Hi John, thank you for choosing Northtown Subaru and for sharing your positive feedback about our efficient service. We look forward to welcoming you back in the future. Safe travels!

November 01, 2025

I like bringing my vehicle here for service. I recently got my oil changed. Dan the service advisor was very friendly. Did not have to wait. Long. Price was reasonable. More

by rob21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 03, 2025 -

Northtown Subaru responded

Hi Rob, it means a lot to hear that Dan took such good care of you! Thank you for choosing Northtown Subaru and for your repeat business. See you next time!

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