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Northtown Subaru

Amherst, NY

4.9
595 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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595 Reviews of Northtown Subaru

September 11, 2025

Northtown Subaru service is always timely, responsive, courteous , and thorough They also provide a clean and Comfortable and welcoming waiting area in case of need. It feels like they know my car as a More

by enahigian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhianna
Sep 12, 2025 -

Northtown Subaru responded

Thank you for the glowing review! We love hearing that you've had such a seamless and comfortable experience with us and we hope to welcome you back to Northtown Subaru down the road. Safe travels!

September 10, 2025

Excellent staff in all areas. The worst part was waiting 9-1/2 hrs. for repairs to be completed. I was forced to leave car by 10 AM. Dealership provided uber to my home, and ba More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Sep 11, 2025 -

Northtown Subaru responded

Thank you, GP, for the five stars and for sharing your feedback about the team at Northtown Subaru. We apologize for the lengthy wait time, but we're glad our staff made a difference in your experience. Safe travels, and we hope to serve you again!

September 08, 2025

Michael worked great with us. Very clear and timely. I would highly recommend him to anyone interested in a Northtown vehicle More

by gaughanstat
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Maniscalco
Sep 08, 2025 -

Northtown Subaru responded

Hi Gaugh, we’re pleased Michael made your experience a smooth one! Thank you for choosing Northtown Subaru and recommending him. Safe travels!

September 07, 2025

Outstanding Service from Gabriel at Northtown Subaru! I had the pleasure of working with Gabriel in the service department at Northtown Subaru, and I cannot recommend him enough. From start to finish, More

by John V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Neumann
Sep 08, 2025 -

Northtown Subaru responded

John, we’re thrilled to hear about your outstanding experience with Gabriel at Northtown Subaru. His professionalism and dedication truly shine, and we’re glad he could save you both time and money. Thank you for your trust and glowing recommendation!

September 06, 2025

This is my fifth Subaru from Northtown and the experience just keeps getting better. Brandon Mednick makes the leasing process easy and enjoyable. More

by susankinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Sep 08, 2025 -

Northtown Subaru responded

Thank you for choosing Northtown Subaru and for your continued business! We're glad to hear that Brandon made your leasing experience smooth and enjoyable. Enjoy your new Subaru!

September 03, 2025

The dealer and Jerry were easy to work with. We would most likely come back More

by Dale Weatherbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry , Michael Ahern
Sep 04, 2025 -

Northtown Subaru responded

Dale, We're glad this experience could earn us five stars! Thank you! - Northtown Subaru

September 02, 2025

This was my first time buying a car from Northtown and hopefully it won’t be the last! Everyone at Northtown was extremely kind and knowledgeable. I worked with Ethan and I cannot say enough great things More

by adornetj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan , Michael Ahern
Sep 03, 2025 -

Northtown Subaru responded

Congratulations on your new car! We're thrilled to hear that Ethan made your experience so smooth. Thank you for choosing Northtown Subaru and for sharing your feedback. See you next time!

September 01, 2025

This is our third vehicle from Northtown Subaru. Our first lease. Each experience has been very comfortable. Brandon was excellent answering all our questions and addressing our concerns. A very enj More

by djm060651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 02, 2025 -

Northtown Subaru responded

Thank you for your loyalty and for choosing Northtown Subaru. We're pleased to hear you had a comfortable experience with Brandon. Enjoy your new vehicle!

August 31, 2025

Friendly and honest, I had a great experience with Northtown Subaru. Shout out to Karen who sold me my car she was excellent! More

by Mfshelby79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen
Sep 02, 2025 -

Northtown Subaru responded

We're glad to know you had a positive experience with Karen and our team at Northtown Subaru. Thanks for choosing us and enjoy your new car! Safe travels!

August 30, 2025

Amani Elbanna was wonderful to work with! She's very knowledgeable and helped us fully understand the details of purchasing a new car. We highly recommend her if you're in need of buying a ne More

by dennish88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Sep 02, 2025 -

Northtown Subaru responded

Thank you for the kind words and recommendation! We'll be sure to pass along the compliments to Amani. Enjoy the new ride, and we hope to see you again at Northtown Subaru.

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