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Northtown Subaru

Amherst, NY

4.9
525 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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525 Reviews of Northtown Subaru

May 06, 2025

I’m always please with the service at Northtown Subaru. Whether it’s an oil change or inspection etc.. they always keep you informed and will even provide transportation while you’re car is getting service More

by Sabres1carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 03, 2025

Thank you so much Chris, Josh and staff at Subaru! You are all very friendly, patient, understanding and informative. Quick oil change, tire rotation and check of my brakes and battery function as I More

by suesedona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Josh
May 05, 2025 -

Northtown Subaru responded

Sue, we're delighted to hear that Chris, Josh, and our team at Northtown Subaru provided you with excellent service! It's great knowing you enjoyed our comfy waiting area and appreciated the extra touches like a car wash. Thanks for sharing your experience!

May 02, 2025

They always do a great job taking care of my Subaru. My car is starting to get up there in age, but they do a great job keeping it road ready More

by discuss9514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
May 04, 2025 -

Northtown Subaru responded

We're delighted to hear that our team at Northtown Subaru is keeping your car in top shape! Thank you for trusting us with your vehicle's care, and we're here whenever you need us! Safe travels!

April 28, 2025

Painless, efficient service! Christopher couldn't have been better. Thank you for such a smooth transition. More

by pegmetro413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Apr 28, 2025 -

Northtown Subaru responded

We're delighted to hear that Christopher provided you with a seamless experience at Northtown Subaru! Thank you for sharing your positive feedback, and we hope you're enjoying the new ride.

April 27, 2025

Aubrey is absolutely amazing! She immediately took care of my situation with outstanding efficiency and professionalism. I’m not sure if I’ve ever had a better experience in a car More

by Elisabeth_zeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Apr 28, 2025 -

Northtown Subaru responded

Hi Elisabeth! We're delighted to hear that Aubrey provided such an exceptional experience at Northtown Subaru! Your kind words mean a lot to us. Thank you for sharing your feedback!

April 25, 2025

The staff at Subaru are awesome. Friendly, helpful, and always go the extra mile. Highly recommend this dealership. More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 25, 2025 -

Northtown Subaru responded

Josie, we're delighted to hear that our team at Northtown Subaru made such a positive impression! Thank you for recommending us and sharing your experience.

April 22, 2025

I had a very good experience at Northtown Subaru. .The management and salesman were great and worked with me unlike the the first dealer I went to..Highly recommended and love my outback!! More

by evilgrinner1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Apr 22, 2025 -

Northtown Subaru responded

Hi! Thank you for sharing your positive experience with us at Northtown Subaru! We're delighted to hear that our team provided the service you were looking for. Enjoy your Subaru Outback!

April 22, 2025

From my purchase in 2021 of a Forester fully loaded I have been more than completely satisfied with everything … sales, performance, technology, and service. The entire team of all departments are great. More

by Toula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie, Bill, Andy
Apr 22, 2025 -

Northtown Subaru responded

Toula, it's fantastic to hear that you've had such a positive experience with your Forester and the team at Northtown Subaru! We're delighted to know we've consistently met your expectations. Thank you for choosing us as your go-to dealership!

April 22, 2025

Everyone at the service department was pleasant but when I left after my oil change, I discovered my hood wasn’t latched as indicated by an icon on the dash. Also, my first oil change was on Thursday & on t More

by dudleyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson
Apr 23, 2025 -

Northtown Subaru responded

Dudleyrose, thank you for bringing this to our attention. We apologize for the oversight and any inconvenience it caused. Please rest assured that Northtown Subaru will look into your concerns regarding the certificate and get back to you soon!

April 19, 2025

Brought my car in for service on the radio. . Great service at the counter. Friendly, courteous and , efficient. More

by bbrazill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne
Apr 21, 2025 -

Northtown Subaru responded

We're delighted to hear that you received friendly and efficient service at Northtown Subaru. Thank you for sharing your experience with us!

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