Northtown Subaru
Amherst, NY
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658 Reviews of Northtown Subaru
This is my 1st Suburu Outback, and I cannot say how much I love it!!!! Adam, my salesperson, walked me through every aspect of buying and a warranty with a fine toothed comb. He answered every question with I love it!!!! Adam, my salesperson, walked me through every aspect of buying and a warranty with a fine toothed comb. He answered every question with complete expertise. The finance guys got my warranty under my cost. He literally worked magic! The showroom and all the employees were extremely professional and the whole experience was very comfortable! I cannot say enough, I'm very grateful for their awesome service. More
Nick was incredibly helpful and knowledgeable about the issue behind my check engine light. He made sure all the necessary parts were available before taking in my car, so I wouldn’t have to deal with any issue behind my check engine light. He made sure all the necessary parts were available before taking in my car, so I wouldn’t have to deal with any unnecessary delays. He also asked if I had any other concerns and took the time to see if he could address them as well. He truly made my experience exceptional. This is the only Subaru dealership I go to because the team here is consistently great. More
I was quite satisfied with my experience at Northtown Subaru. Robert provided excellent information about the problem and I was really impressed with the responsiveness of the service. I am from Maryland Subaru. Robert provided excellent information about the problem and I was really impressed with the responsiveness of the service. I am from Maryland and was on the road at the time needing repairs. I will be back the next time I’m in the Buffalo area. 👍 More
Prompt, efficient, friendly service. Short, comfortable wait. Took me at my scheduled time. Kept me informed. It’s the only place I take my Subaru. Short, comfortable wait. Took me at my scheduled time. Kept me informed. It’s the only place I take my Subaru. More
Service desk and techs were super friendly and efficient. They got the service campaign work done fast with no problems and no unnecessary add-ons. The online status tracking and text notifications were help They got the service campaign work done fast with no problems and no unnecessary add-ons. The online status tracking and text notifications were helpful too. More
Dan , my service associate was very helpful and professional . He took care to understand my concerns and had a pleasant demeanor through out . professional . He took care to understand my concerns and had a pleasant demeanor through out . More
Very helpful personnel! I was in for an oil change and a tire rotation which took 45 minutes. I find that to be excellent! Definitely recommend the service shop. I was in for an oil change and a tire rotation which took 45 minutes. I find that to be excellent! Definitely recommend the service shop. More
Always great experience at Northtown Subaru Timely Courteous and Pleasant and work is Competent and Thorough, . With an eye to what might be needed in the future . Courteous and Pleasant and work is Competent and Thorough, . With an eye to what might be needed in the future . More


