Northtown Subaru

I paid $141 for an oil change and a tire rotation and they didn’t even wash/vacuum the car which I thought was a standard part of the service. At the time I leased the car, the sales person kept callin they didn’t even wash/vacuum the car which I thought was a standard part of the service. At the time I leased the car, the sales person kept calling instead of texting and interrupting my work. He rescheduled my pickup to a time that wasn’t convenient for me so he could go to a concert. More

My old car wasn't running the day I was to pick up my new used car. I live right near Northtown Subaru, so they sent some of their young guys to try to jumpstart my car. When it wouldn't start, they pushed i used car. I live right near Northtown Subaru, so they sent some of their young guys to try to jumpstart my car. When it wouldn't start, they pushed it to the dealership!! That's service! All of the Service Dept. people have been very friendly and polite. More

Great ! Everyone was friendly. Enjoyed my time there. Jerry was wonderful to work with. He’s the best. Everyone was friendly. Enjoyed my time there. Jerry was wonderful to work with. He’s the best. More

Brought the Subaru in for service including tire pressure indicator. We have new tires. I was told that the pressure indicator was checked. The very next day the pressure indicator went on even though the se indicator. We have new tires. I was told that the pressure indicator was checked. The very next day the pressure indicator went on even though the sensor was reporting proper inflation. The sensor is still on. I did not want to leave the car again but was told that the earliest available service slot if we wait for the car is in 2 weeks. Not happy. More

Incredible experience when we purchased our new Forester. Amani was professional, informative and helpful throughout the whole process Amani was professional, informative and helpful throughout the whole process More

Waited four hours for oil change and brakes. $740 dollars later could not throw in light for license plate $740 dollars later could not throw in light for license plate More

I picked up my 2025 Suburu Forester today at Northtown. My salesperson Amani Elbanna was absolutely outstanding! From ordering the vehicle to picking it up she exhibited professionalism with a caring and My salesperson Amani Elbanna was absolutely outstanding! From ordering the vehicle to picking it up she exhibited professionalism with a caring and friendly attitude. If your looking for a new vehicle i would highly recommended to stop in and ask for Amani, you won't be sorry you did. I would also like to thank Manager Kyle Conover for his help with this transaction. More

Awesome service! Andy, the service manager is the guy you need to see. Always professional and caring. Highly recommend this location. Andy, the service manager is the guy you need to see. Always professional and caring. Highly recommend this location. More

Took three weeks just to get an oil change, even though I already prepaid for all of my oil changes with the maintenance package. You can’t even make an appointment online without some type of error. Also t already prepaid for all of my oil changes with the maintenance package. You can’t even make an appointment online without some type of error. Also the waiting area is laid out weird and only has two work stations for people trying to do work while they wait… 2 work stations for 5 people with laptops all waiting like sharks for one of the two people to get up. Get more tables, I’ve been to way better service areas at other dealers. More

Rest easy, Jenny was excellent! Smooth operator! Thanks girl! 6th Subaru I purchased from Northtown Subaru! Smooth operator! Thanks girl! 6th Subaru I purchased from Northtown Subaru! More