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Northtown Subaru

Amherst, NY

4.9
636 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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636 Reviews of Northtown Subaru

November 01, 2025

I like bringing my vehicle here for service. I recently got my oil changed. Dan the service advisor was very friendly. Did not have to wait. Long. Price was reasonable. More

by rob21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 03, 2025 -

Northtown Subaru responded

Hi Rob, it means a lot to hear that Dan took such good care of you! Thank you for choosing Northtown Subaru and for your repeat business. See you next time!

November 01, 2025

They are helpful, flexible in scheduling, very accommodating and explain things very well. Everyone is nice to deal with. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 03, 2025 -

Northtown Subaru responded

Hi Kathy! It's great to hear you were so well taken care of by our team! We hope to see you again at Northtown Subaru!

October 31, 2025

easy checkin for service. rosalie very friendly and super-efficient, plus sense of humor! (the review app required 15 words and i had only 13 to say, so this is just padding t More

by imanasshole
Recommend Dealer
Yes
Employees Worked With
unknown
Oct 31, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with Rosalie and the team! We look forward to serving you again at Northtown Subaru! Safe travels!

October 31, 2025

Dan is an outstanding representative. He's attentive, professional, and a true asset to both Northtown and Subaru alike. Thanks again Dan, for taking care of business in the best possibl More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 03, 2025 -

Northtown Subaru responded

Thank you for your wonderful feedback! We're delighted to hear Dan provided excellent service. We’ll be sure to pass along your kind words. Hope to see you again! -Northtown Subaru

October 28, 2025

I had a great experience working with Northtown Subaru during my recent Outback Wilderness purchase. They found the exact car I was looking for. More

by Dave D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis
Oct 29, 2025 -

Northtown Subaru responded

Hi Dave, we're so happy to hear about your Outback Wilderness purchase! Thanks for choosing Northtown Subaru and for sharing your feedback!

October 24, 2025

Nick took great care of me and I enjoyed working with him. Nick was friendly and helpful as all are in the service department. I appreciate Nick’s follow up with phone call when my repair was completed. More

by tonyantoniadis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
Oct 27, 2025 -

Northtown Subaru responded

We’re grateful for your loyalty and thank you for choosing Northtown Subaru again and again. See you next time!

October 24, 2025

sales staff very knowledgeable and willing to come down considerably from original price during negotiations More

by imanasshole
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
jerry lewis
Oct 27, 2025 -

Northtown Subaru responded

It's wonderful to hear that our team was so knowledgeable and flexible during negotiations. Thank you for choosing Northtown Subaru! We can't wait to work with you again in the future. Take care!

October 21, 2025

The service department is excellent. I never never had anything but great service there. The last time I was there, they were done so quickly that I was caught off guard! More

by kmcgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz
Oct 21, 2025 -

Northtown Subaru responded

Thank you for your kind words! We love hearing that our service team exceeds your expectations. We appreciate you choosing Northtown Subaru and we look forward to serving you again in the future!

October 21, 2025

Friendly, accommodating, no high pressure tactics. Clean & comfortable waiting room with refreshments. Generally a pleasant experience. More

by DoggieKisses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 22, 2025 -

Northtown Subaru responded

We are delighted to hear that you had a positive experience with us from start to finish! Thank you for choosing Northtown Subaru and for sharing your feedback. We hope to see you again down the road!

October 20, 2025

Dan and his team were friendly, knowledgeable, and honest. I would highly recommend them. The service was excellent and done in a timely fashion. Thank you! More

by wagner1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 21, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with Dan and the Northtown Subaru Service team, Wagner. We appreciate your business and we hope to see you again!

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