
Northtown Subaru
Amherst, NY
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550 Reviews of Northtown Subaru
Robert in the service department was fantastic to work with. Above and beyond customer service. Very empathetic and understanding. Took the time to answer several questions and address concerns. with. Above and beyond customer service. Very empathetic and understanding. Took the time to answer several questions and address concerns. More
What a pleasure to be greeted by Service Manager Andy Stewart. Andy has helped us for many years. He and the service team are a main reason why we have purchased six Subarus from Northtown. Looking fo Stewart. Andy has helped us for many years. He and the service team are a main reason why we have purchased six Subarus from Northtown. Looking forward to purchasing our seventh Subaru in the Spring. Ernie and Judith C. More
Thank you Gabriel and Robert for helping us at the front desk and asking all of our questions and taking care of our car needs. Great customer service at this location. desk and asking all of our questions and taking care of our car needs. Great customer service at this location. More
Aubrey Putnam was the best person I have ever worked with starting from the guy(no stars) who sold me the car. She made up for some of all the troubles I have had with my car and personnel. She took the ti starting from the guy(no stars) who sold me the car. She made up for some of all the troubles I have had with my car and personnel. She took the time to listen to me and I definitely felt she heard me. She went above anyone else who I have ever worked with and that has been a lot since I bought my very trouble proned car. I have had to spend way too much on this car for being a 2018 as of December 2023. More
Aubrey Putnam was the best! She helped me take care of my car's inspection, and smoothed things out for a bearing issue that was new! I'll never bring my car anywhere else! She helped me take care of my car's inspection, and smoothed things out for a bearing issue that was new! I'll never bring my car anywhere else! More
Robert was great! I was in a tough situation, needing to get service before a trip. He fit me in and the team did an efficient, complete job. Thank you! I was in a tough situation, needing to get service before a trip. He fit me in and the team did an efficient, complete job. Thank you! More
Everyone was very helpful and wonderful to deal with. All of our questions were fully addressed and we received excellent service. All of our questions were fully addressed and we received excellent service. More