Northtown Subaru
Amherst, NY
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769 Reviews of Northtown Subaru
Having purchased many new cars at local car dealers. I can confirm that Jeanette and Mike checked all the boxes as the most professional sales representatives for both Northtown and the Subaru brand. I I can confirm that Jeanette and Mike checked all the boxes as the most professional sales representatives for both Northtown and the Subaru brand. I have and will continue to refer my family and friends to them when looking for a reputable car dealer. More
Jim F (Flip) was very patient and helpful when I came with my daughter (an earlier customer of his) to get a new car. He explained all the details of the various models and he had me take a short drive i with my daughter (an earlier customer of his) to get a new car. He explained all the details of the various models and he had me take a short drive in the car I chose. When the car was ready, I came back, and he took me through all the steps necessary for purchase. Jim is such pleasant person to work with. He made a complicated process easy for me. He explained all the details about the car's safety and other new features to me and answered all my questions. Thank you, Jim! More
Worked with Jack in the Service department. He made it super easy and the overall experience was great. Nice waiting room, lots of seats available, coffee was good too. He made it super easy and the overall experience was great. Nice waiting room, lots of seats available, coffee was good too. More
I am writing to commend your Service Department, especially Nick Calandra. I had a problem with my car yesterday and Nick and his colleagues (including a new hire) were polite, professional and extr especially Nick Calandra. I had a problem with my car yesterday and Nick and his colleagues (including a new hire) were polite, professional and extraordinarily helpful to me. My friend told me not to take my car to the dealership saying you would charge me more. We have bought many Subarus from you over the years so I trust your dealership, and yesterday I was reminded again of why. You solved the problem for me and it cost me far less than I expected. Your team was able to troubleshoot the problem, saving me money. I am reminded again of how important the dealership is when you are buying a car. Thank you so very much! More
They got my car fixed and serviced quickly and done right the first time. I would absolutely recommend using their service and would go back to them if I ever had the need. the first time. I would absolutely recommend using their service and would go back to them if I ever had the need. More
I love Northtown Subaru! I've just bought my 4th car from them. Everyone from the sales rep (Caleb) to the rest of the team were great. They worked within my budget to give I've just bought my 4th car from them. Everyone from the sales rep (Caleb) to the rest of the team were great. They worked within my budget to give me the vehicle I wanted at a monthly payment I can afford. Everything went smoothly from the beginning through the delivery. I can't say enough about Caleb. He gets 6 stars (out of 5)! I will definitely recommend them to anyone who's looking for a new or used car. More
Our salesman, Tim, was excellent. We couldn’t have asked for a better overall experience. We were in the market for our son’s first new car. Safety was the number one concern but we a We couldn’t have asked for a better overall experience. We were in the market for our son’s first new car. Safety was the number one concern but we also wanted something our son would like. Tim made sure we got everything we were looking for and made the process absolutely painless. More


