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Northtown Subaru

Amherst, NY

4.9
769 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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769 Reviews of Northtown Subaru

October 23, 2024

Having purchased many new cars at local car dealers. I can confirm that Jeanette and Mike checked all the boxes as the most professional sales representatives for both Northtown and the Subaru brand. I More

by 1bobkern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stepien, Jenny Ferguson, Michael Ahern
Oct 24, 2024 -

Northtown Subaru responded

Thank you for recognizing Jeanette and Mike's professionalism at Northtown Subaru! We're delighted to hear that your experience was top-notch, and we truly appreciate your referrals. Looking forward to assisting you, your family, and friends in the future!

October 22, 2024

Jim F (Flip) was very patient and helpful when I came with my daughter (an earlier customer of his) to get a new car. He explained all the details of the various models and he had me take a short drive i More

by Jeanne's mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Filipski
Oct 23, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! We're delighted to hear that Jim made the car-buying process smooth and informative at Northtown Subaru. Enjoy your new vehicle, and don't hesitate to reach out if you have any more questions!

October 21, 2024

Aubrey was amazing! She was helpful, attentive, and my car is now in amazing shape for my cross country road trip. More

by Hmly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey - 5 stars, Michael Ahern
Oct 23, 2024 -

Northtown Subaru responded

We're delighted to hear that Aubrey provided such attentive service and got your car ready for the road trip at Northtown Subaru! Wishing you safe travels on your journey!

October 21, 2024

Worked with Jack in the Service department. He made it super easy and the overall experience was great. Nice waiting room, lots of seats available, coffee was good too. More

by NewAscent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Oct 21, 2024 -

Northtown Subaru responded

We're delighted to hear that Jack and the team at Northtown Subaru made your service experience a pleasant one! It's great to know you enjoyed our waiting room amenities as well. Thanks for sharing your feedback!

October 20, 2024

I am writing to commend your Service Department, especially Nick Calandra. I had a problem with my car yesterday and Nick and his colleagues (including a new hire) were polite, professional and extr More

by denise.david135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
Oct 21, 2024 -

Northtown Subaru responded

Thank you for sharing this experience! We're delighted to hear that Nick and the team provided such helpful service, resolving your issue efficiently and affordably. We truly appreciate your continued trust in us over the years. Safe travels ahead! - Northtown Subaru

October 19, 2024

Aubrey was very friendly, knowledgeable and professional! She made my first service visit more than satisfactory!! Well done!! More

by Richard Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 21, 2024 -

Northtown Subaru responded

Richard, we're delighted to hear that Aubrey made your first service visit a great experience at Northtown Subaru. Thank you for sharing this positive feedback!

October 17, 2024

They got my car fixed and serviced quickly and done right the first time. I would absolutely recommend using their service and would go back to them if I ever had the need. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharrie, Michael Ahern
Oct 18, 2024 -

Northtown Subaru responded

Brian, we're delighted to hear that you had a positive experience with our service team at Northtown Subaru. Thank you for the recommendation and your trust in us!

October 16, 2024

I love Northtown Subaru! I've just bought my 4th car from them. Everyone from the sales rep (Caleb) to the rest of the team were great. They worked within my budget to give More

by dgauny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz 5 stars, Michael Ahern
Oct 17, 2024 -

Northtown Subaru responded

Thank you for your continued trust in Northtown Subaru! We're delighted to hear that Caleb and the team provided a smooth experience and found you the perfect vehicle within your budget. Your recommendation means a lot, and we look forward to assisting with any future car needs!

October 13, 2024

Caleb was informative, kind and very helpful. This car buying experience was easy and painless. More

by habibitzf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb K
Oct 15, 2024 -

Northtown Subaru responded

This is great to hear! Thank you for leaving Caleb and Northtown Subaru five stars!

October 12, 2024

Our salesman, Tim, was excellent. We couldn’t have asked for a better overall experience. We were in the market for our son’s first new car. Safety was the number one concern but we a More

by MPatts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Park
Oct 14, 2024 -

Northtown Subaru responded

Thank you for sharing your experience with us at Northtown Subaru! We're delighted to hear that Tim provided excellent service and helped find the perfect car for your son. We hope he enjoys his new ride, and we appreciate your trust in our team!

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