Back

Northtown Subaru

Amherst, NY

4.9
786 Reviews

3930 Sheridan Drive

Amherst, NY

14226

Directions

By Type

786 Reviews of Northtown Subaru

March 29, 2024

North town has always been on the business of going above and beyond - this last visit was no exception - they were extremely busy and had done technical problems outside their control that caused protracted More

by Bungalowlynn
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 31, 2024 -

Northtown Subaru responded

We're glad to know that despite some technical hiccups, Rob and our Northtown Subaru team were able to keep you updated and provide a solution. We appreciate your patience during this time! Thanks for choosing us for all your automotive needs! Safe travels!

March 29, 2024

Excellent and timely service. No problems checking in, waiting for service, work that was done . More

by jawalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy. Helpful and informative.
Mar 30, 2024 -

Northtown Subaru responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Northtown Subaru Team

March 26, 2024

Always great service! !! Thank you! Work done in timely fashion with friendly service providers as always More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 26, 2024 -

Northtown Subaru responded

Chris, we're delighted to know you've consistently received great service at Northtown Subaru! Thanks for the positive feedback and here's to many more successful visits.

March 25, 2024

Chris was very friendly and easy going right from the start. He made the entire experience a joy. I know car buying can be a stressful situation, but he nade it so easy. Kevin handked all our paperwork More

by MLamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Troxel
Mar 26, 2024 -

Northtown Subaru responded

We're so glad to know that Chris and Kevin made your car buying experience a joy at Northtown Subaru! We strive for efficiency and ease in our process. Thanks for recommending us, we appreciate it!

March 25, 2024

Andy and crew were just fine. There was an issue about getting Subaru brake pads but we made an alternative brand decision together. Otherwise, I wish my car servicing- inspection More

by SusanF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
Mar 26, 2024 -

Northtown Subaru responded

Susan, we appreciate your constructive feedback and are glad to know that Andy and our team at Northtown Subaru were able to assist you. We'll certainly take your suggestions into consideration as we continually strive for improvement. Thanks for sticking with us!

March 24, 2024

Josh is courteous, efficient ,and professional. I had a software update to my radio. Josh personally sat with me to review, test the radio. More

by Keller.jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Meyer
Mar 25, 2024 -

Northtown Subaru responded

We're glad to know Josh provided you with such a thorough and professional service at Northtown Subaru. We appreciate your feedback!

March 24, 2024

Josh was friendly, efficient and made sure that what I needed - and didn't need! - was completed for this service visit. He and the staff create a great atmosphere for Northtown Subaru Service. More

by kcorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 26, 2024 -

Northtown Subaru responded

We're glad to know that Josh and our team were able to provide you with a great service experience at Northtown Subaru. Thanks for the positive feedback, we appreciate it!

March 24, 2024

Andy was pleasant, respectful & & explained everything that was to be done to insure my vehicle was in perfect working order. Will continue to to return to Northtown for all my vehicle’s service. More

by bonniehorohoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
Mar 25, 2024 -

Northtown Subaru responded

Bonnie, we're delighted to know that Andy provided you with such a great experience at Northtown Subaru. We appreciate your trust in us for all of your vehicle's service needs!

March 23, 2024

Always the best service at Northtown Subaru. Friendly staff, efficient work, nice ambiance in the waiting lounge. I always feel well taken care of at Northtown. At my most recent visit, Andy was More

by Vic DiGiacomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service
Mar 25, 2024 -

Northtown Subaru responded

Vic, it's fantastic to know that Andy and the rest of our team at Northtown Subaru have consistently provided you with top-notch service. We appreciate your kind words about their professionalism and efficiency!

March 23, 2024

Have been buying cars from NT for more than 40 yrs. Wouldn't think of going anywhere else. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Andy in service department. Very professional. Had the car ready as expected. Very clean as it was detailed.
Mar 25, 2024 -

Northtown Subaru responded

Kathy, thank you for trusting the Northtown Subaru team with your loyal business! We're truly grateful for all of your support over the past 40 years and we look forward to serving you for many more. Take care!

...
55
...