Back

Northtown Subaru

Amherst, NY

4.9
785 Reviews

3930 Sheridan Drive

Amherst, NY

14226

Directions

By Type

785 Reviews of Northtown Subaru

March 02, 2026

Car buying is not an easy experience but working with Dan, Brandon & Joe made the process so much easier. Dan Griffin was very communicative, informative and walked me through each step, often repeatedly More

by MJS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 03, 2026 -

Northtown Subaru responded

Thank you for the excellent review! We are so glad you found the right vehicle here with Dan, Brandon, and Joe. We truly appreciate your business, and we hope to see you again at Northtown Subaru. Safe travels!

March 01, 2026

The staff was Professional, courteous and helpful. Each person was truly committee to my satisfaction More

by josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe from service
Mar 03, 2026 -

Northtown Subaru responded

Hi Josie, we're so glad to hear our team was professional, courteous, and helpful. Thank you for choosing Northtown Subaru! Safe travels!

March 01, 2026

Brandon and Kyle were amazing to work with, both are very friendly and extremely knowledgeable. They explained all options in a clear and detailed manner, will refer anyone I know interested in a Subaru to N More

by Tayry5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick, Kyle Conover
Mar 03, 2026 -

Northtown Subaru responded

Hi Tay! Thank you for sharing your review! We’re happy to hear that Brandon and Kyle made your experience at Northtown Subaru seamless and informative. Safe travels ahead!

March 01, 2026

Very thorough and patient. Let me know what needed to be worked on and no pressure to get work done right away. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 03, 2026 -

Northtown Subaru responded

Hi Jim, we’re pleased to hear you felt informed and comfortable throughout the process. Thank you for choosing us here at Northtown Subaru and we'll see you again next time!

February 28, 2026

Dan patiently let me consider my options, gave me time without any pressure to think about it, then made every step seamless during the purchase. I couldn't be any happier. Great experience! More

by Pam R.
Recommend Dealer
Yes
Employees Worked With
Dan Griffin
Mar 01, 2026 -

Northtown Subaru responded

Congratulations on your car, Pam! We are delighted to hear that Dan worked diligently to make the process smooth and enjoyable for you. We wish you many safe and happy miles ahead! -Northtown Subaru

February 24, 2026

Dan is so knowledgeable, helpful, and honest. He made my experience buying a car so easy that I really said "that's it?" when the whole process was over. He's a very genuine person and spent so m More

by stefanicknatalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Griffin, Michael Ahern
Feb 25, 2026 -

Northtown Subaru responded

Hi Natalie! Thank you for giving Dan your business and sharing your review. We are thrilled he made the experience so seamless and easy! Your feedback means a lot to all of us at Northtown Subaru!

February 24, 2026

I had a great experience working with Dan Griffin at Northtown Subaru. He was incredibly knowledgeable about the Subaru ascent that I purchased, and he took the time to explain all the features to me. D More

by ronemerson25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Griffin, Michael Ahern
Feb 25, 2026 -

Northtown Subaru responded

Hi Ronemerson! Thank you for sharing your feedback about Dan and our team. We are grateful to have you as a customer. Thank you for shopping at Northtown Subaru!

February 24, 2026

Dan Griffin at Subaru was great, went above and beyond to find us our perfect vehicle. More

by Jill E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Feb 24, 2026 -

Northtown Subaru responded

Jill, We're glad to hear you enjoyed the experience of working with Dan! We hope you love your new ride and look forward to seeing you again! Thank you! - Northtown Subaru

February 24, 2026

My car needed a battery late on a Friday afternoon. It was towed to the dealership and was taken care of within 2 hours. Thank you so much!!! More

by acat1365
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew , Service Department
Feb 24, 2026 -

Northtown Subaru responded

We’re so glad we could help you quickly at Northtown Subaru! Thank you for sharing your feedback.

February 21, 2026

I had an absolutely fantastic experience working with Kevin at NorthTown Subaru when purchasing my 2026 Ascent! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on h More

by Laurie W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Perchan, Michael Ahern
Feb 22, 2026 -

Northtown Subaru responded

Hi Laurie, congrats on your new 2026 Subaru Ascent! We're delighted to hear Kevin made your experience so smooth at Northtown Subaru. Thank you for the recommendation! Safe travels!

...
8
...