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Northtown Subaru

Amherst, NY

4.9
547 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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547 Reviews of Northtown Subaru

February 02, 2025

Chris Troxel help us all the way! Purchasing our new car and left satisfied TY! More

by Kathleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel 5 stars too
Feb 03, 2025 -

Northtown Subaru responded

We're so glad Chris could assist you with your purchase, Kathleen! Thanks for choosing Northtown Subaru and enjoy your new vehicle!

February 01, 2025

Service was great work was done in a timely manner and Samuel updated me to!!!! More

by gabbiebev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Barillari
Feb 03, 2025 -

Northtown Subaru responded

We're so glad to hear it! Thank you for rating us five stars! – Northtown Subaru

January 29, 2025

Had an easy time selecting a car here. They made the whole process seamless and even took car of the insurance and DMV changeover on my behalf. More

by Sjgrzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna, Caleb Krantz
Jan 29, 2025 -

Northtown Subaru responded

We're delighted to hear that your car selection process was smooth and hassle-free at Northtown Subaru! It's great to know our team could assist with the insurance and DMV changeover for you. Enjoy your new ride!

January 29, 2025

I can’t say enough about the staff here - they are all communicative, helpful, and prompt. Excellent customer service every time I bring my car in. More

by Alicia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Jan 29, 2025 -

Northtown Subaru responded

Hi Alicia! Thank you for the kind words! We're delighted to hear that our Northtown Subaru team consistently provides excellent service. We look forward to seeing you again soon!

January 28, 2025

Excellent service. The team at Northtown know how to offer great service and competitive pricing More

by Cap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Jan 28, 2025 -

Northtown Subaru responded

Thank you for the five-star rating! The team looks forward to working with you again! - Northtown Subaru

January 28, 2025

Very professional and knowledgeable staff. Everyone was pleasant and helpful. A small showroom but they get the job done. More

by Tony.michaeldonnelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forgot the name of trainee who handled the sale. , Michael Ahern
Jan 29, 2025 -

Northtown Subaru responded

Hi Tony! We're delighted to hear that our Northtown Subaru team provided you with a professional and pleasant experience. Thanks for the kind words!

January 25, 2025

In and out for an inspection within a half a hour. Staff was super friendly and welcoming. More

by Chriscardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra, Michael Ahern
Jan 27, 2025 -

Northtown Subaru responded

We're so glad to hear it! Thank you for rating us five stars! – Northtown Subaru

January 21, 2025

Finally had a chance to meet Sarah F and Kevin. Sarah took the time to listen and understand what I was looking for. After finding out that Northtown Subaru was going to have this vehicle in the co More

by jgivens425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 22, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Sarah and Kevin provided excellent service at Northtown Subaru. Enjoy your new Subaru Ascent, and we appreciate the recommendation!

January 21, 2025

Aubrey at the service desk was extremely professional and helpful. She made sure that I was completely satisfied with my repairs before taking my car home. I would recommend her and Northtown Everytime. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Jan 21, 2025 -

Northtown Subaru responded

Angela, thank you for the glowing review! We're delighted to hear that Aubrey provided such excellent service at Northtown Subaru. We appreciate your recommendation and look forward to serving you again in the future!

January 20, 2025

Working with Chris T. at Northtown Subaru was a great experience, we decided to come back and work with him again. More

by dlong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel, Michael Ahern
Jan 20, 2025 -

Northtown Subaru responded

We're delighted to hear that Chris provided such a great experience at Northtown Subaru, leading you to return! Thank you for your continued trust in our team! Safe travels!

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