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Northtown Subaru

Amherst, NY

4.9
278 Reviews
Call Dealership (716) 992-6547

3930 Sheridan Drive

Amherst, NY

14226

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278 Reviews of Northtown Subaru

May 03, 2024

Excellent service, helpful and friendly employees. Usually accommodates your time needs as well. Explains problems clearly. More

by Loriecruz119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
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Helpful
May 03, 2024

Andy and the staff always provide excellent service and treat me as I think they would want to be treated. Service suggestions are offered but not pushed. This has kept my car in great running condition More

by GaryK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Helpful
May 02, 2024

Tim was helpful and kind. We left another dealer and were happy that we did. More

by D.Subaruuuuu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim!
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May 02, 2024 -

Northtown Subaru responded

Thank you for leaving Tim and the Northtown Subaru team five stars! We'll see you next time!

Helpful
May 01, 2024

Free Uber ride was offered after I dropped off my car, and was also offered for vehicle pickup More

by Eclipse
Recommend Dealer
Yes
Employees Worked With
Robert
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May 01, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! Our Northtown Subaru team looks forward to serving you again in the future!

Helpful
April 27, 2024

Nothing but positive things to say about Northtowne! Aubrey was easy to work with. Explained everything up front and made the process easy. More

by Jeb1340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Putnam
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Apr 29, 2024 -

Northtown Subaru responded

We're so glad to know that you had a positive experience with Aubrey at Northtown Subaru! Our team always aims to make the process as straightforward and easy as possible. Thanks for sharing your feedback!

Helpful
April 26, 2024

Great job fixing my Forester. Work was fully covered under warranty. Offered a loaner free of charge. Forester runs great now. Very professional team. More

by Borst1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Apr 29, 2024 -

Northtown Subaru responded

Hi! We're glad to know that your Forester is running smoothly after our service at Northtown Subaru. It's great to see you found the warranty and loaner car beneficial! Thanks for sharing your experience with us.

Helpful
April 26, 2024

Northtown is an amazing dealership. Scott was great to work with! Everyone we spoke with was very knowledgeable and kind. The sale was very straightforward and they gave us a great deal More

by Megan
Recommend Dealer
Yes
Employees Worked With
Scott, Michael Ahern
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Apr 29, 2024 -

Northtown Subaru responded

Hi Megan! We're delighted to know that you had a great experience with Scott and the rest of our team at Northtown Subaru. We always aim for straightforward deals that benefit our customers. Enjoy your new car!

Helpful
April 25, 2024

Our sales experience at Northtown Subaru was handled professionally on all levels.Thank you Jason W. Gary and Joan Goetz More

by gsquared4gc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason. Wilkinson
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Apr 25, 2024 -

Northtown Subaru responded

We're glad to know that you had a professional sales experience with Jason at Northtown Subaru. Thanks for the shout-out, Gary and Joan! Safe travels in your new car.

Helpful
April 25, 2024

Extremely helpful and accommodating staff. The helped me getting to and from the dealership as well as accommodating a quick check after the service to make sure everything in my vehicle was g More

by nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 25, 2024 -

Northtown Subaru responded

This is what we love to hear! It's great to see that our team provided you with an excellent 5-star appointment! We look forward to seeing you next time at Northtown Subaru!

Helpful
April 22, 2024

Excellent service. Andrew was very helpful and accommodating. Always a good experience. Looking forward to servicing our 2nd Subaru. More

by mykenpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
Report | Print
Apr 23, 2024 -

Northtown Subaru responded

We're glad to know you had an excellent service experience with Andrew at Northtown Subaru! We look forward to assisting you with your second Subaru. Thanks for the review!

Helpful
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