My Dodge Ram 1500 driver side door lock and handle were damaged beyond repair after an attempted break in. NORTHWEST DODGE service FAILED to tell me body work was need in order to repair it correctly. Didn't bother to tell me they couldn't fix it right. But they could sure take $500 for a substandard repair. They changed the handle/lock. Gave it back to me with a loose door handle. When I brought it back to fix it, they tightened it slightly and said that's as good as it gets. NEVER TOLD ME BODY REPAIR WAS NEEDED TO FIX IT CORRECTLY. They also did a passenger airbag recall repair. Shoved the vent housing into the dashboard. Had to return to get that fixed. Also reinstalled the driver side door panel incorrectly after 2nd handle issue. Bowed out interior panel along the window ledge. I had to re-align it myself. THEN THEY ALSO FORGOT TO PUT A HUGE BOLT BACK INTO THE DOOR. Service manager, threw his service advisor under the bus, blaming him for not telling me body work was needed. AND they don't do body work there, so ASSUME they farm it out, charge you double and take their cut. THERE ARE PLENTY OF DODGE SERVICE DEALERS IN THE HOUSTON AREA. SAVE YOUR TIME, MONEY, AND GET A QUALITY REPAIR AT ANOTHER DEALER. NORTHWEST DODGE HAS SUB-STANDARD SERVICE TECHNICIANS, AND POOR MANAGEMENT THAT WON'T TAKE RESPONSIBILITY FOR THEIR MISTAKES.