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Northwest Chrysler Jeep Dodge Ram
Houston, TX
1,038 Reviews
At Northwest Dodge Chrysler Jeep Ram. We are here to serve the great Houston Community in providing the best service and the number buying experience for our customers whether you need a truck, car or suv we will provide a no hassle buying experience for you. Come by today and take a look at our selection of new car and truck inventory. We promise you to make you the best deal possible, to save you time and money.
Jim Hatfield
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,038 reviews
Verified Customer
Helpful May 10, 2024
The sales guy was good but the problem they add charges to in the contract and I didn't pay attention We tried to negotiate the payment that I never looked everything they add I went for a 43k truck and to in the contract and I didn't pay attention We tried to negotiate the payment that I never looked everything they add I went for a 43k truck and I left with same vehicle 56k Never trust again More
by Fedwingzz
Employees Worked With
My sales guy Eric Lopez and I don't remember the finance guy name
May 10, 2024
Attentive to all my needs. Made sure I was updated throughout the process. Didn’t change any of my car settings. Everything was left as I had them when I pulled in to service. Made sure I was updated throughout the process. Didn’t change any of my car settings. Everything was left as I had them when I pulled in to service. More
by kljoyner14
May 04, 2024
They were about to help me get the part programmed for my truck. Very professional and knowledgeable. truck. Very professional and knowledgeable. More
by mamelancon
Employees Worked With
May 04, 2024
Vehicle was not serviced. Was suppose to be waiting on parts to come in for a recall. Now I'm receiving messages saying thank you for getting your vehicle serviced. Was suppose to be waiting on parts to come in for a recall. Now I'm receiving messages saying thank you for getting your vehicle serviced. More
by adriannepwll
Employees Worked With
Service Dept.
May 04, 2024
Excellent customer service. I am overall very pleased with my experience and would highly recommend. I am overall very pleased with my experience and would highly recommend. More
by bcastelo
