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Northwest Chrysler Jeep Dodge Ram
Houston, TX
1,040 Reviews
At Northwest Dodge Chrysler Jeep Ram. We are here to serve the great Houston Community in providing the best service and the number buying experience for our customers whether you need a truck, car or suv we will provide a no hassle buying experience for you. Come by today and take a look at our selection of new car and truck inventory. We promise you to make you the best deal possible, to save you time and money.
Jim Hatfield
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,040 reviews
May 04, 2024
Excellent customer service. I am overall very pleased with my experience and would highly recommend. I am overall very pleased with my experience and would highly recommend. More
by bcastelo
Verified Customer
Helpful May 02, 2024
Matthew Glaser is always Great at what he does because he goes above and beyond to assist, and I watch him help everyone in need including myself. goes above and beyond to assist, and I watch him help everyone in need including myself. More
by J Craft
Employees Worked With
Matthew Glaser
May 02, 2024
I like my Service Advisor and she does almost job and I like her and Service she give me. like her and Service she give me. More
by fsmithjr36
Employees Worked With
May 02, 2024
Great customer service took care of us very well. Hope to see more great products again Hope to see more great products again More
by DAVONNE.HARRISON
May 01, 2024
Was Treated With the Upmost Respect. LJ Made our Visit Smooth As Possible.He listened and Lead us to Our New Vehicle.Professional Answered all Questions Knowledgeable and went Above And LJ Made our Visit Smooth As Possible.He listened and Lead us to Our New Vehicle.Professional Answered all Questions Knowledgeable and went Above And Beyond To Make Sure Our Jeep was in Tip Top Shape .....He Treated Us So Well ,I sent a co Workern of mine to LJ and He Took Good Care Of Her As Well.... More
by CRAIG89
Employees Worked With
L J
May 01, 2024
Una gran atención y respuesta inmediata a cualquier falla que ha tenido mi vehículo hasta el momento. que ha tenido mi vehículo hasta el momento. More
by caicedovizcaya
April 30, 2024
I moved to the Houston area in 2017, and started servicing my Ram 1500 at NWCJDR. I had positive experiences with this and it seemed like they put in the extra effort to make it convenient. I wound servicing my Ram 1500 at NWCJDR. I had positive experiences with this and it seemed like they put in the extra effort to make it convenient. I wound up buying a new Ram 1500 from them in 2023. I felt like they were transparent throughout the process and explained different aspects of purchasing and finance very well. I purchased the truck from them vs. some local alternatives, and I rated it highly. I got the last call bug for the Dodge Challengers in late 2023. I settled in on a dealer's choice option model that was the best in my mind. It happened to be a dealer's choice on a 2023 Challenger Hellcat in B5 Blue! My favorite! The options were almost exactly what I would have chosen. The salesperson, Greg Lavenston, did a great job of showing the car and it's features. I had several concerns about purchasing a vehicle like this, and he came up with solutions for them all. As long as I get good service, I will continue to work with NWCJDR. More
by dustygroves
Employees Worked With
Gregory Lavenston
