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Northwest Chrysler Jeep Dodge Ram
Houston, TX
1,055 Reviews
At Northwest Dodge Chrysler Jeep Ram. We are here to serve the great Houston Community in providing the best service and the number buying experience for our customers whether you need a truck, car or suv we will provide a no hassle buying experience for you. Come by today and take a look at our selection of new car and truck inventory. We promise you to make you the best deal possible, to save you time and money.
Jim Hatfield
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,055 reviews
January 07, 2024
Excellent service and great customer service Customer service was great and I recommend this dealer. For always service was great and I recommend this dealer. For always More
by Baudel
Verified CustomerEmployees Worked With
I don’t remember. But him is Hispanic very well in the department of service
Helpful January 06, 2024
They had car I wanted. Manager shook hands on 5 year auto theft plan but they gave me 1 year plan. Contacted them multiple times and no answer. Manager shook hands on 5 year auto theft plan but they gave me 1 year plan. Contacted them multiple times and no answer. More
by alopez
Employees Worked With
C. Harville
January 06, 2024
I came in the Friday before Christmas and Kristen was so helpful in getting me in and out. I had my oil changed along with some services they had recommended previously and she let me know it might be a wai helpful in getting me in and out. I had my oil changed along with some services they had recommended previously and she let me know it might be a wait. I hung out in the waiting room and she checked on me and made it an overall easy experience with no surprise charges or anything out of the norm. Was a 10/10 experience More
by caldredge08
Employees Worked With
Kristen
January 04, 2024
Mr. John provided excellent customer service. He kept me updated every step of the way. I will definitely be doing my service at this location from now on. Thank you! updated every step of the way. I will definitely be doing my service at this location from now on. Thank you! More
by veronicavale00
Employees Worked With
John Barret
January 03, 2024
I’ve been a customer here since 2017! The customer service has always been great. They also take care of me when I’m there. The customer service has always been great. They also take care of me when I’m there. More
by shay1572003
Employees Worked With
Danny Berry and Aaron Weaver
January 03, 2024
My express advisor was fantastic, he kept me updated through out the day on my vehicle, was told if i was running a few minutes late for pickup, no problem he would wait, wish more advisors would be as through out the day on my vehicle, was told if i was running a few minutes late for pickup, no problem he would wait, wish more advisors would be as courteos as he was. More
by billsbbq77041@yahoo.com
Employees Worked With
xpress service advisor new employee, gentleman
January 02, 2024
Matt in the service center makes things very quick and easy for me. I rarely have a positive experience at a dealership but every time I work with him it goes great. easy for me. I rarely have a positive experience at a dealership but every time I work with him it goes great. More
by Sam
Employees Worked With
Matthew - Service Center
