Northwest Hills Chrysler Jeep Dodge Ram

My car buying experience with Mike was incredibly smooth and easy. Mike clearly explained all the paperwork. I was given fair value for my trade-in. I'm a happy Jeep Compas owner. Thank you! and easy. Mike clearly explained all the paperwork. I was given fair value for my trade-in. I'm a happy Jeep Compas owner. Thank you! More

Very happy with the sales and service department. Very helpful and informative. Will be back in the future. Very helpful and informative. Will be back in the future. More

Josh Perez was a great salesman and did a great job finding me a vehicle. finding me a vehicle. More

We didn’t feel pressured by our salesman. Josh. He was informative and honest about the pros and cons of considering different vehicles, including those outside the dealership. I also liked t Josh. He was informative and honest about the pros and cons of considering different vehicles, including those outside the dealership. I also liked that we were allowed to test drive vehicles in town, on the highway, and on our own. More

A Warning to All Car Buyers: My Experience at North West Hills Jeep I am writing this review to warn potential customers about my deeply troubling and costly experiences with North West Hills Jeep, specifi Hills Jeep I am writing this review to warn potential customers about my deeply troubling and costly experiences with North West Hills Jeep, specifically with the owner's son, Jack Sullivan. My dealings with this dealership have been characterized by dishonesty, broken promises, and a shocking lack of accountability. One of my many purchases from them was a Dodge Ram. Jack Sullivan sold me the truck and recommended that I go to his friend, Geoff, to have a plow installed. He gave me a verbal promise that if I used his recommended installer, the vehicle's warranty would remain intact and be honored by the dealership. Trusting his word, I had the plow installed as directed. Shortly after, while driving, the front passenger-side tire completely fell off the vehicle just after I had gotten off the highway. It was a terrifying and incredibly dangerous situation. The subsequent repairs cost me nearly $11,000. When I contacted Jack Sullivan to address the warranty he had promised, he flatly denied ever making such a statement, leaving me to bear the entire financial burden. Believing it might have been an isolated incident, I later brought my Jeep—also purchased from them—to their service center for a computer issue. They initially fixed the problem and charged the repair to the warranty. However, when the exact same issue recurred, the dealership, under Jack Sullivan's direction, refused to even schedule an appointment for me to bring the vehicle in. The level of unprofessionalism and blatant dishonesty I experienced at North West Hills Jeep is unacceptable. A dealership, particularly one representing a major brand like Jeep, should not be allowed to operate with such disregard for customer safety and satisfaction. Jack Sullivan's actions have cost me thousands of dollars and endangered my safety on the road. I strongly urge prospective buyers to be extremely cautious and consider taking their business elsewhere. I also hope that Jeep corporate takes this matter seriously and re-evaluates its relationship with a dealership that so poorly represents its brand. More

Great experience purchasing a 2025 Jeep Wrangler Sport. Jeremy was highly competent and communicated what was needed from me very well. The transaction couldn’t have been smoother. I will gladly look to No Jeremy was highly competent and communicated what was needed from me very well. The transaction couldn’t have been smoother. I will gladly look to Northwest Hills first for my next purchase. More

Josh was very friendly, helpful & professional. Northwest Hills Jeep was able to locate and get the discontinued color for 2025, Midnight Blue, with the equipment that I wanted, but I had to step u Northwest Hills Jeep was able to locate and get the discontinued color for 2025, Midnight Blue, with the equipment that I wanted, but I had to step up to the significantly more expensive Overland trim. I received about $4,500 in Jeep incentives, but the sales manager didn’t discount anything from the MSRP and lowballed me on my trade. The dealer made an extremely tidy profit on this sale but had me between a rock and a hard place since the color & options I wanted were very limited in my area. I also wanted to buy before the tariffs announced by the economics genius in the White House drove up the price of the vehicle. Overall, I would recommend that you compare several other dealerships if you’re considering purchasing a vehicle from NW Hills. More

In one seamless interaction With Josh he arranged the regestration and financing. I enjoyed working with him and your staff. regestration and financing. I enjoyed working with him and your staff. More

Joshua was very helpful and patient I really Appreciate his help in finding my new car. his help in finding my new car. More

Mike was very enthusiastic and considerate when I was purchasing my new Jeep. He ensured that the entire process from start to finish was seamless and took the time to go through all the bells and whistl purchasing my new Jeep. He ensured that the entire process from start to finish was seamless and took the time to go through all the bells and whistles with me when I picked my car up. More