Northwest Jeep Chrysler Dodge Ram

Great people my sales person was wyman and he was awesome I definitely recommend this dealership ! awesome I definitely recommend this dealership ! More

The dealer ship is wonderful they have the best service and would highly recommend them and would highly recommend them More

I bought my previous car from NW Jeep. It was a great experience. I’m currently interested in buying a new Dodge Ram TRX but this time the experience was not so great. The salesman named J It was a great experience. I’m currently interested in buying a new Dodge Ram TRX but this time the experience was not so great. The salesman named Joe ignored me. I had to ask multiple times if the truck was even on the lot. I asked for some numbers to be run which never happened. When I asked why it taking so long for just simple answers, I was told that they were super busy. This dealership is so busy that they can’t return texts concerning the sale of a $100,000 car. Don’t waste your time here. I’m definitely taking my business elsewhere. You should too. More

I traveled all the way from GA to purchase a vehicle and my salesperson (Muad) along with the management team (Ben and Beau) couldnt have been more accomodating. From my initial call inquiry to my travel to my salesperson (Muad) along with the management team (Ben and Beau) couldnt have been more accomodating. From my initial call inquiry to my travel to ultimately shipping the vehicle back, they were great from start to finish and I couldnt be any happier, thank you Muad and NW Jeep! A+++ More

When I write a review I first read some negative reviews to get a flavor of any consistent problems. Just as I expected, many of the negative complaints were either legitimate human error, something outside to get a flavor of any consistent problems. Just as I expected, many of the negative complaints were either legitimate human error, something outside the direct control of the dealership, or simply expecting something for free. In a word, my experience was AWESOME! I saw a CARFAX add for a Toyota Corolla that was advertised. I sent in a message then Kelsee texted and emailed me promptly. I came in the next day, Kelsee was off but, before I had arrived Mike Morgan had kindly prepared my car for a test drive and 3 minutes later we were on the road. He was kind, patient, and most of all did not talk like a high pressure salesman. In fact, all though he offered "extras" he respectfully accepted when I respectfully declined. First of all. I get what any dealership is about. (Making money selling things.) I have no problem with that. But some of my past car buying experiences have felt like a high pressure shake down. But NOT at Northwest Jeep Chrysler Dodge Ram! After a pleasant wait for my credit to be checked, I was sent "upstairs" to meet "the finance guy". I thought: "Oh Boy! Here comes the pressure." I prepared myself for a 45 minute squeeze (like a walnut in a pair of vise grips) to buy extras for my new (used) car. Gustavo, (the dreaded finance guy) was the most professional but down to earth finance guy I've ever met. Of course he offered various things [Extended warrantees, protectants etc.]. That's part of his job. I accepted what I wanted but when I declined things I was met with same sort of respectful acceptance I had enjoyed with Mike. Gus even corrected an error on the contract that would have cost me hundreds of dollars. An error that I only would have discovered later at home. The whole experience was so pleasant I momentarily imagined I must have been duped by pleasant, Obiwon Kenobi salespeople who's super power was to control my mind like the Storm Trooper was in Star Wars. LOL! NOPE! You guys are real people, that act like real people, giving customers the best service possible. Thank you! Bill Emett P.S. As I was leaving with my car I asked Mike to thank Kelsee, the one person I never officially met, for her professionalism. Mike said: " Not only will I pass on your words but she will rightly share in the commission from this sale." Ah! Just as it should be. Thank you Kelsee, Mike, Gustavo and NJCDR! More

Talked to this dealer about a new 3500 ram. This was Talked to this dealer about a new 3500 ram. This was done over the internet, I then called on the phone and made a offer. I was told they would get r Talked to this dealer about a new 3500 ram. This was done over the internet, I then called on the phone and made a offer. I was told they would get right back to me. This all happened over two weeks ago. There has been no contact from NW Dodge since then. They are not interested in selling me a new truck. This is very inconsidert on there part. I cannot become a customer if even a phone call can not be made. More

Best customer service I have received definitely Change my mind on dealers love you guys. Very helpful meet all my needs At all time , make my purchase without any stress love you guys ❤️, I will absolutel my mind on dealers love you guys. Very helpful meet all my needs At all time , make my purchase without any stress love you guys ❤️, I will absolutely recommend you . Best regards More

The service department at this dealership is very good. This is the second time I have been there and have had a good experience each time. This is the second time I have been there and have had a good experience each time. More

I scheduled a recall service appointment for our 21 RAM 2500 with this dealer based on two things: 1) they were the closest RAM dealer and 2) the advisor assured me there would be either a loaner or a free 2500 with this dealer based on two things: 1) they were the closest RAM dealer and 2) the advisor assured me there would be either a loaner or a free "rental" vehicle available for me. I received a reminder text several days before my appointment that indicated the "customer would drop off and had a ride waiting." I replied to the text and indicated my appointment was based on obtaining a free replacement vehicle to use - no reply. The next day, I received a reminder e-mail that indicated essentially the same thing. I replied and requested that if a loaner was not available to let me know so I could reschedule the appointment - no reply. I arrived a bit early. Several customers who were in line behind me were served first. Why? When I did finally speak with a service advisor, she indicated that the dealership did not have loaners and that their rentals were "first come, first served" and all had already been taken. Frankly, I've not been to such a mickey-mouse dealership in several decades and I am writing this with hopes that others who might consider having their vehicles serviced - especially for a factory recall - can avoid the disrespect and waste of time I encountered. It's appalling to me that RAM allows this dealership to perform recall service in the first place. We work with dealerships for 3 other manufactures and this one was such an outlier it's kind of surprising they're still in business. All this said, I really feel sorry for the people who work there. They're nice but obviously working for an owner that is a total cheapskate and doesn't really value building repeat customers for their service operation. More

The service team worked extremely hard to solve our problems and communicated well with us. If we ever need any further service, will always come back to Beaverton Jeep problems and communicated well with us. If we ever need any further service, will always come back to Beaverton Jeep More