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Nucar Chevrolet of New Castle
New Castle, DE
613 Reviews
Welcome to the Nucar Chevrolet of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chevy car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Chevrolet of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 613 reviews
October 13, 2025
Excellent appt process. While I waited for check-in with Damon, svc advisor, Lacey recognized and apologized for delay, reassured me Damon would take care of me soon. I di While I waited for check-in with Damon, svc advisor, Lacey recognized and apologized for delay, reassured me Damon would take care of me soon. I didn't feel Damon was personable nor customer-friendly..very matter-of-fact. I appreciate svc video assessment by technician; video would have meant more to me if technician used audio to identify parts of car he was videotaping to better understand repair recommendations. Martin Honda technicians do this with their assessments. Otherwise, service was completed in a satisfactory manner. Check-out process was streamlined and associate was friendly. More
by CUPID64
Employees Worked With
Lacey
October 13, 2025
Great dealership wonderful staff wouldn’t buy a car anywhere else!!!!!!! they are the best!!!!! anywhere else!!!!!!! they are the best!!!!! More
by JGREENFIELD50
Verified CustomerOctober 12, 2025
Jake was an absolute pleasure to work with. He was quick to respond, friendly, and incredibly knowledgeable about his vehicle. The car buying process with Jake was simple and painless. He was quick to respond, friendly, and incredibly knowledgeable about his vehicle. The car buying process with Jake was simple and painless. More
by brandon krauss
October 11, 2025
There has been an issue with the navigation and radio system for several years. We purchased new system and then about 3 yrs later the system went up again. This time they had the truck for several day system for several years. We purchased new system and then about 3 yrs later the system went up again. This time they had the truck for several days and we hope they fixed it right by replacing modular?. More
by FRANJROD
Employees Worked With
Lacey Mort
October 10, 2025
Love dealership. Techs are the best of ant dealers. Service advisor was great. One hiccup, put my tire on wrong side facing out. It’s ok. I like that face also. Nitro Techs are the best of ant dealers. Service advisor was great. One hiccup, put my tire on wrong side facing out. It’s ok. I like that face also. Nitro tires give you two options. More
by Tony
Employees Worked With
Brandon-Service manager (very helpful)
October 09, 2025
My advisor, Damon, was professional, helpful, and knowledgeable! The customer service was exceptional and everyone was courteous and professional! Great experience! knowledgeable! The customer service was exceptional and everyone was courteous and professional! Great experience! More
by mem1218
October 09, 2025
The service was performed incorrectly but the service manager fixed the problem without charge or inconvenience to me. He had my car towed from N.J. to New Castle and gave me a loaner car for 4 days in manager fixed the problem without charge or inconvenience to me. He had my car towed from N.J. to New Castle and gave me a loaner car for 4 days in order to fix the problem. So, while the service itself was done incorrectly, the manager made it right!!! More
by CindyQuinn10
Employees Worked With
John. Service manager
October 06, 2025
Josh is a great find! I have complete confidence in his work and NuCar’s team. Never a disappointment! I have complete confidence in his work and NuCar’s team. Never a disappointment! More
by Procleansince1984
Employees Worked With
