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Nucar Honda of Westford
Westford, MA
1,876 Reviews
Nucar Honda of Westford is a leading Honda Dealership in the Westford, MA area and a 2022 Honda President's Award recipient. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the area, including the cities of to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Nucar Honda of Westford, located at 299 Littleton Rd, Westford, MA 01886, serving the entire New England.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,876 reviews
January 08, 2020
Felt disrespected and disdain soon after signup the sales contract. I wouldn’t consider to visit again even it is close proximity to my work. Sales lady Kayla was not even given eye contact when I was wait contract. I wouldn’t consider to visit again even it is close proximity to my work. Sales lady Kayla was not even given eye contact when I was wait for basic things that needs to be taken care. Made me to wait hours and hours to just report my fault issue. Promised me to follow up on my issue and never called me. I only called and I only follow up including registration. My insurance company co firmed that they sent my insurance details and details when and what time faxed. But Kayla never checked or confirmed on this all she was saying is she didn’t received. When I ask to confirm on this another old gentle man and accused me that I am yelling. Felt like this the true face soon after deal sign. More
by KISHGIDU
Verified Customer
January 04, 2020
Still waiting for someone from Honda to let me know the status of my car I was told would be ready today (amended from yesterday). I was told it would be ready in the morning. It is now near the end of the status of my car I was told would be ready today (amended from yesterday). I was told it would be ready in the morning. It is now near the end of the day with not even a courtesy call. This is very annoying and extremely likely this is the last time Honda sees me. I was thinking of a new Honda this summer. That will not happen here. More
by John
January 02, 2020
From one Hufflepuff to another Car buying is always stressful, in my experience. Brandon was helpful and relaxed. He answered any questions I had and some that I didn’t think to as Car buying is always stressful, in my experience. Brandon was helpful and relaxed. He answered any questions I had and some that I didn’t think to ask. I was grateful that he went over all the electronics and safety features instead of just programming options. He took the time to make sure I was comfortable leaving the dealership and made sure I knew that if I had questions, to get in touch with him. I think the only thing that really mattered this time around, this was the first place I started looking for a car, and this is where I leased my vehicle. I didn’t need to look any where else. I would absolutely recommend Brandon if they are looking for their next car. More
by Gina9923
Employees Worked With
Karl Saleh, Brandon Kent
January 02, 2020
Amanda in service Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpfu Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpful and do their best to give me fair rates and pricing and fast service. More
by Jennk
January 01, 2020
Car purchase experience was ok This car purchase went ok, but not fabulous. The process of test driving was good. Price was ok. When we went to pick up the car, it was ready an This car purchase went ok, but not fabulous. The process of test driving was good. Price was ok. When we went to pick up the car, it was ready and we were in and out quickly. There were a few issues in between. First, when negotiating the price, the sales rep pushed hard for financing without providing any true incentive. Second, on the next day, when we came back to pay, we ended up waiting around, even though we had scheduled a time. More
by Andrea
Employees Worked With
Rick Petroff
December 31, 2019
Almost perfect for a first time experience I originally engaged with the dealership thru TruCar. No problem getting to the car, but original ppw came in $2K OVER QUOTE. "I'm sorry". And then I originally engaged with the dealership thru TruCar. No problem getting to the car, but original ppw came in $2K OVER QUOTE. "I'm sorry". And then the $ I was quoted. Told 2x it was cert used. On pickup, NO! Needed handi-capable install, but no effort by Boch to contact help. No call returns for 1 week. More
by rosemary.townshend
Employees Worked With
Other Employees :
Drew Hartford, Karl Saleh, Michael Narankevicius
December 31, 2019
Very good experience. Was looking for a specific quality pre-owned car to replace total loss. Found one at Boch Honda West. Fast and pleasant transaction, fair price and v Was looking for a specific quality pre-owned car to replace total loss. Found one at Boch Honda West. Fast and pleasant transaction, fair price and very experienced and professional staff. More
by Dmitriy I.
December 30, 2019
Great customer service Service group has always been excellent and even when repairs are required or recommended, are knowledgeable and trust worthy. My service guy this tim Service group has always been excellent and even when repairs are required or recommended, are knowledgeable and trust worthy. My service guy this time was Anthony - great communications and explanation of repairs and replacement items needed. More
by MarkRR
Employees Worked With
Anthony Ferreira
December 30, 2019
Very poor communication, rude We brought a car in, with an appointment, for oil change, tire rotation and car inspection. First if oil, the service worker pretends he has no idea a We brought a car in, with an appointment, for oil change, tire rotation and car inspection. First if oil, the service worker pretends he has no idea about the Boch Honda West service specials which are emailed out to customers, then gives me a hard time when I show it to him on my phone saying it has to be printed out. Even worse, they kept the car for over 7 hours. We dropped it at 10:30 am and when I called at 2:30 pm was told because we weren’t waiting there it went to end of line and it wouldn’t be ready to 5:30-6pm. called again at 5pm and rudely told still not ready. More
by RKR1A
Employees Worked With
David Lamb
December 30, 2019
Anthony was very helpful I pulled into the garage and Anthony came right over and he was amazing, he listened what I had to say, and He took care of everything. I pulled into the garage and Anthony came right over and he was amazing, he listened what I had to say, and He took care of everything. More
by SULLYSALL7212
Employees Worked With
Anthony Ferreira
