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Nucar Honda of Westford
Westford, MA
1,866 Reviews
Nucar Honda of Westford is a leading Honda Dealership in the Westford, MA area and a 2022 Honda President's Award recipient. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the area, including the cities of to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Nucar Honda of Westford, located at 299 Littleton Rd, Westford, MA 01886, serving the entire New England.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,866 reviews
August 17, 2019
Have followed my Honda salesman to new dealer and am pleased I came to trade lease early due to high miles. I wanted to see what the options were. I had followed my salesman from another dealer as this is my 4th I came to trade lease early due to high miles. I wanted to see what the options were. I had followed my salesman from another dealer as this is my 4th car with him. I trust Brandon and enjoy working with him. He spoke highly of Boch so I knew I would be in good hands. I had a great experience and will be back! More
by Ccrosth71
Employees Worked With
Brandon Kent, Karl Saleh
August 16, 2019
Clean facility. Friendly staff Easy and efficient check in process. Facility is very clean and designed to make the customer comfortable. Staff all seem to be happy and committed to Easy and efficient check in process. Facility is very clean and designed to make the customer comfortable. Staff all seem to be happy and committed to excellent customer service. Just a few minor glitches. My service associate texted her number to me to use in case I needed to contact her. I tried to do so, but got no response. So, I tried calling her via the Boch service phone menu. But, she was not on the menu. I then tried any random service associate on the phone menu and was able to have my question answered. When I was called to let me know my vehicle was ready, I arrived about 45 minutes later. For some reason the paperwork had not been completed and I had to wait about 15 minutes more. I don’t know whose fault that was? These were minor complaints, though. I will certainly return to Boch Honda West. More
by Concordriver
Verified CustomerEmployees Worked With
August 16, 2019
Ryan was AWESOME Our sales guy Ryan was awesome he went above and beyond to get us the car we wanted for our son. He was great! I could not say more about the service Our sales guy Ryan was awesome he went above and beyond to get us the car we wanted for our son. He was great! I could not say more about the service he provided for us. We went in on a Saturday and pick the car up on Monday fully clean registered. Ryan also wentnover the car with our son whom we bought it for! More
by CHRIS_JOHN_MILLS
Employees Worked With
Bob Signori, Ryan LaChapelle
August 16, 2019
Boch west was fantastic Jerry Malone and Eric Holland and kevin Dendron where fantastic. We traveled past three Honda dealers to do business with these guys. The best custom Jerry Malone and Eric Holland and kevin Dendron where fantastic. We traveled past three Honda dealers to do business with these guys. The best customer experience ! More
by JOSTON
Employees Worked With
Eric Holland, Karl Saleh, Kevin Gendron
August 15, 2019
Disappointing Service Came in for an oil change. The service rep suggested I also have my tires rotated. Never mentioned to me anything about time. 50 minutes later I check Came in for an oil change. The service rep suggested I also have my tires rotated. Never mentioned to me anything about time. 50 minutes later I checked to see the status of my car. At that time he stated the job normally takes 1.25 hours which seems excessive. By the time the job was completed and Dave came back it was 1 hour and 40 minutes causing me to miss my scheduled appointment. I spoke with Dave about this and his response was that he told me upfront how long it would take. Obviously, I would not have had the tires rotated and purposely miss my appointment. Very disappointed with my service experience. More
by jawnorwood
Employees Worked With
David Lamb
August 14, 2019
Overall not bad I had a TrueCar certificate for a specific car (2019 Honda Odyssey EX), which they honored. However, they would not give me the special 2.9% APR finan I had a TrueCar certificate for a specific car (2019 Honda Odyssey EX), which they honored. However, they would not give me the special 2.9% APR financing because "I got a discount through TrueCar". That is ridiculous. The price of the vehicle should have nothing to do with how I finance the loan! In short, they refused to give me the APR on their website because the price I got was good. After buying the car, I went to my local bank and immediately refinanced with an APR that is 1.8% lower (same loan amount and length of payback). When I went to pick up the car a few days later, as I was driving out, they flagged me down because they forgot to leave the registration in the glove compartment. I was also told that I would have to take the car over to the service department because they did not do the state inspection yet (which I had to wait another hour to get that done). Seriously!?! LOL. :) Other than that, everything else went quickly and smoothly! More
by pneucello
Employees Worked With
Eric Holland, Wahab Koom, Karl Saleh, Brittany Barry
August 14, 2019
Quality Service From making the appointment, checking in, reviewing the service completed, paying the bill and driving away everything was friendly competent and prof From making the appointment, checking in, reviewing the service completed, paying the bill and driving away everything was friendly competent and professionally done. Met y expectations in every way. More
by ClarityKev
Employees Worked With
John Waugh
August 14, 2019
Professional & Knowledgable Mike Pacheco in Sales was friendly, responsive and very helpful. Bob Signori in Finance was prepared, thorough and also very helpful in the process. Mike Pacheco in Sales was friendly, responsive and very helpful. Bob Signori in Finance was prepared, thorough and also very helpful in the process. They listened to my concerns and actually helped me secure a lower loan rate than what I brought in myself More
by TIM.SULLIVAN
Employees Worked With
Other Employees :
Bob Signori, Jean Bardette
August 13, 2019
Excellent experience has always . Ryan did an exceptional job and was kind and patient. Bob was hilarious as always and was helpful throughout the process. The management team we . Ryan did an exceptional job and was kind and patient. Bob was hilarious as always and was helpful throughout the process. The management team were by our side throughout the entire sale and was very helpful. Thanks again. -The Martinez family More
by Jmartinez11
Employees Worked With
Other Employees :
James Santilli, Bob Signori, Tom Pare, Ryan LaChapelle
August 13, 2019
Issues with registration but all else was good Everyone was helpful and I believe I received a good deal on the car. Sales manager worked with me to obtain target price. Some issues registering the Everyone was helpful and I believe I received a good deal on the car. Sales manager worked with me to obtain target price. Some issues registering the car. Insurance company didn’t have delearship info. Given it is liberty I was surprised. As such I had to get involved to assist Honda in getting the insurance completed which was frustrating at best. Took many calls as I was intermediary between dealer and liberty. Once liberty sent info it took an additional hour for the dealership to acknowledge receipt. Once completed car was picked up on time and overview was very helpful More
by KEVIN_MCPARTLIN
Employees Worked With
Don’t remember the mgrs name , Kirk Derderian, Zach Johnston
