Nucar Honda of Westford

Fast & friendly The online appointment I made wasn’t found but I was still in and out quickly. Service staff was friendly. Will come here for service again. The online appointment I made wasn’t found but I was still in and out quickly. Service staff was friendly. Will come here for service again. More

Extremely pleasant experience I came in and met sales person Ryan Lachapelle, he was extremely friendly and knowledgeable. I was looking at a used crv and he made the experience ve I came in and met sales person Ryan Lachapelle, he was extremely friendly and knowledgeable. I was looking at a used crv and he made the experience very pleasant! I would highly recommend him to friends and family! More

AC fix My experience at this location of Honda was so easy and enjoyable because of Sam! He welcomed me right in, kept me updated on the process as my car wa My experience at this location of Honda was so easy and enjoyable because of Sam! He welcomed me right in, kept me updated on the process as my car was worked on, and explained everything patiently afterwards. He has a very friendly and professional demeanor. Thank you ! More

Know your trade-in before you walk through the door! Loved working with Aliana Y. as my sales rep, she was wonderful, very patient, didn't rush the sale whatsoever, let me take a nice long test drive on Loved working with Aliana Y. as my sales rep, she was wonderful, very patient, didn't rush the sale whatsoever, let me take a nice long test drive on both country roads and highway. Very straightforward and her positive attitude really made the sale. This was my 2nd purchase of a car through Boch Honda West. Overall a good experience, but be ready to challenge sales management on the value of your trade-in... Was advised that my 2015 Honda CR-V had cement on two body panels which would need to be repainted, needed new tires, and needed new brakes. Offered me $10k for the vehicle, $3k under mean average trade-in value (approximately). While the car certainly needed new tires and I could see that tree sap could be mistaken for cement by an untrained eye, I found the claim that new brakes would be required to be curious, since I had personally replaced the brake pads myself in January and had pictures and receipts to prove it. Needless to say after this oversight was pointed out to the sales manager, a much more reasonable offer for the vehicle was made. Bottom line - know your trade-in's service history and market value before you visit this dealer. Boch has great pricing if you are paying cash money but will undervalue your trade-in pretty severely and throw around plausible-sounding reasons why. If you aren't prepared to defend your asking price, you'll walk away leaving money on the table. More

Salesman Kevin Gendron = AWESOME Kevin Gendron made the process of purchasing a car easy for me. I will highly recommend Boch Honda Westford to my family and friends. Thank you!! Kevin Gendron made the process of purchasing a car easy for me. I will highly recommend Boch Honda Westford to my family and friends. Thank you!! More

Rebeccal was wonderful. Rebecca was wonderful. She kept me updated on the progress of my appointment and made me and my granddaughter comfortable. Would love to have her ch Rebecca was wonderful. She kept me updated on the progress of my appointment and made me and my granddaughter comfortable. Would love to have her check us in again More

Willing to deal with real numbers I needed a new car and thought I was just going in for a test ride of a few different models. That did happen, but they wanted to know what I wanted f I needed a new car and thought I was just going in for a test ride of a few different models. That did happen, but they wanted to know what I wanted for a price to make a sale possible. Having done my homework, I wanted to start from their cost (not invoice) and work up. They were willing to do that - we came to an agreeable price with some extras thrown in, and allowed me to finance at a competitive APR. Everyone was extremely friendly and went to great lengths to thank me for my purchase - from the salesman, sales manager, general manager, and finance manager. And they pipe great music into the showroom as well! More