Nucar Honda of Westford

Bait and switch - without the switch cause I walked out Saturday August7 I checked with the sales person Drew Hartford to ensure the car I was interested in was there. I then drove 30 minutes to be gr out Saturday August7 I checked with the sales person Drew Hartford to ensure the car I was interested in was there. I then drove 30 minutes to be greeted by some other guy who said Drew was busy and he would be out soon. He took my license to photocopy, which I let him know I was not thrilled about. I wish I had read this before going there - . "One of the reasons they will ask for your license is to ensure you are current with the state and actually know how to drive. If you don't take a copy of your license then they will have to make one for themselves. When the salesperson walks away with your driver's license, you cannot leave."https://axleaddict.com/auto-sales/Avoid-the-Dealership-Scam He then came back and mumbled something else, walked away again then brought my license back and said the car was in the shop for brakes. I said, you didn't know this when I called earlier? He just shrugged his shoulders and made no apologies. So I l eft and will never return. More

Matt was great and very professional and helpful. He worked well to help us and make sure that I was able to the deal for the car worked well to help us and make sure that I was able to the deal for the car More

I have had a great experience at this dealership. Matt was awesome . He got me what I wanted in a new vehicle. In all they have a great team at West Boch Honda was awesome . He got me what I wanted in a new vehicle. In all they have a great team at West Boch Honda More

We had been thinking of trading in my 2015 Hyundai Elantra for 6 months ago and started to worry because of the headlines of the difficulty of buying a new car. We started our search at Boch Honda Wes Elantra for 6 months ago and started to worry because of the headlines of the difficulty of buying a new car. We started our search at Boch Honda West (after researching online) and right away met Matt lebrecque when we walked in. He put us at ease with a friendly smile and no pressure approach. He listened to our needs and magically found the perfect car (a hybrid no less!) CRV and took our trade in for a very fair price—the rest is history. We got our car with Matt’s excellent service by the end of the week!!! More

Pleasure to work with MattThe customer service was ok Pleasure to work with Matt The customer service was ok based on my previous experiences. I would like to see a better overall customer service experi Pleasure to work with Matt The customer service was ok based on my previous experiences. I would like to see a better overall customer service experience but i would recommend mostly because of the prices. More

I was very satisfied it was great to spoke with Matt Labrecque he is really professional good communication and smile guys I like his way to dealing with customers Labrecque he is really professional good communication and smile guys I like his way to dealing with customers More

Matt was a great help when purchasing my car. He made me feel comfortable and answered all my questions I had. He was professional, pleasant and very patient through the whole process. He was a pleasure to feel comfortable and answered all my questions I had. He was professional, pleasant and very patient through the whole process. He was a pleasure to do business with. Thank you for a great car buying experience! Lisa More

The place is well set up. Customer friendly. Very clean. Comfortable atmosphere. Everyone is very helpful. I would definitely go back. Also would highly recommend the dealership. Comfortable atmosphere. Everyone is very helpful. I would definitely go back. Also would highly recommend the dealership. More

Was told to come in anytime during business hours to cancel the gap insurance on a vehicle purchased here. Drive 40 minutes to be here on a day I had to take off. And was told sorry you'll have to come cancel the gap insurance on a vehicle purchased here. Drive 40 minutes to be here on a day I had to take off. And was told sorry you'll have to come back another day. It was no better on the day I got the car was at the dealership over 8 hours that day. I would not recommend this place to anyone. More