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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.4
437 Reviews
Call Service Center (978) 458-2526

437 Reviews of Nucar Chevrolet of Lowell - Service Center

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May 09, 2024

Very easy to schedule an appointment. Everyone I dealt with was professional and welcoming. The service was done while I waited and I believe that it was completed without any delay. More

by deniseselfridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Helpful
May 07, 2024

My first appointment was booked for my recall to be fixed and after an hour and a half of waiting, I was told that the job was not completed because Nucar did not have the part in stock. I booked another app More

by adadagou
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea.
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Helpful
May 07, 2024

The most pleasant car buying experience I’ve ever had. My salesman, Blake, was very helpful and straightforward. They gave me a fair price for my trade and met Al of my needs seamlessly. More

by LYNNFIREMAN31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Nucar Chevrolet of Lowell responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and I am pleased that your experience with Blake was so positive. I look forward to seeing you again. - Steve Alesse, General Manager

Helpful
May 07, 2024

I was charged $916 to change a starter. I feel $500 for labor was too much. They didn’t even wash my truck. No value here. More

by CAPTAINJFT9958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim or James
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May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback. We consistently audit our pricing to ensure we offer competitively priced services at all times. We are happy to review the necessary process to repair your vehicle with you. Please feel free to contact us so we can rectify any misunderstanding. We appreciate your business and look forward to speaking with you soon - Steve Alesse, General Manager

Helpful
May 06, 2024

Nucar Chevrolet of Lowell made car shopping so easy. They were patient, kind, accommodating and extremely helpful. More

by JYBAKER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. - Anthony Scenna, Lead Sales Manager

Helpful
May 05, 2024

Good service and customer support. Problems resolved successfully. Call back from rep could have been better, but overall good service. More

by juliesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to provide this feedback, Julie. We strive to provide exceptional customer service to our customers, and are always trying to find ways to improve. Please feel free to reach out to me directly to discuss in more detail. Thanks again! - Steve Alesse, General Manager

Helpful
May 05, 2024

Jim O. has always taken great care of my trucks even the ones that are not chevy More

by BWAYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim O'Brien
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May 08, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - Steve Alesse, General Manager

Helpful
May 05, 2024

I needed a same day appt. , and was quickly accommodated. Keith was a great service person. More

by WARFORDSUZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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May 08, 2024 -

Nucar Chevrolet of Lowell responded

Suzan, thank you for taking the time to share your feedback. Each employee is a valued member of the Nucar Lannan Chevrolet of Lowell team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! - Steve Alesse, General Manager

Helpful
May 05, 2024

Great service, friendly staff, really went out of the way to make sure I got the car I was after. More

by ALEXRUTLEDGE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking time out of your day to share your experience with everyone, Alex. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - Steve Alesse, General Manager

Helpful
May 04, 2024

From sales to service everyone is super friendly and professional! I will continue to buy vehicles and tell everyone looking to buy to go here ! More

by LHAYDEN319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the feedback! I am happy to hear about your positive experience at Nucar Lannan Chevrolet of Lowell, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! - Anthony Scenna, Lead Sales Manager

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