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Nucar Mazda of New Castle

New Castle, DE

Overview
Employees
Reviews
Vehicles
4.8
245 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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172 N. Dupont Hwy

New Castle, DE

19720

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Showing 245 reviews

February 21, 2025

He got me in & out very quickly! Super easy to work with and very knowledgeable. Highly recommend! More

by bschmeusser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mayah
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Feb 22, 2025 -

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Nucar Mazda of New Castle was quick and easy, and that our team was knowledgeable and helpful. Your recommendation means a lot to us, and we look forward to assisting you again in the future! - The Nucar Mazda Team

February 21, 2025

Excellent customer service and very impressed with the quick process tine. Would highly recommend to anyone. More

by kimlombardk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Lombardo
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Feb 21, 2025 -

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Kim! We're thrilled to hear that you had an excellent experience with our customer service and appreciated the quick process at Nucar Mazda of New Castle. Your recommendation means a lot to us. We look forward to assisting you again in the future! - The Nucar Mazda Team

February 21, 2025

I was very impressed with the customer service and quick turn around to get my new car. Definitely recommend! More

by danielkhalljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Lombardo
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Feb 21, 2025 -

Nucar Mazda of New Castle responded

Thank you so much for your kind words, Daniel! We're thrilled to hear that you were impressed with the customer service and the quick turnaround for your new car at Nucar Mazda of New Castle. We appreciate your recommendation and look forward to seeing you again in the future! - The Nucar Mazda Team

February 21, 2025

I purchased my 2020 Jeep grand Cherokee from Adrienne about four years ago. We only communicated via text for the first few days and prior to arriving for my appointment. She had the vehicle pulled up de More

by John W
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrienne Lombardo
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Feb 21, 2025 -

Nucar Mazda of New Castle responded

Thank you for your wonderful review, John! We're thrilled to hear that your experience with Adrienne at Nucar Mazda of New Castle was so smooth and comfortable, especially with your 2020 Jeep Grand Cherokee. It's great to know you appreciated the dog treats too! We look forward to welcoming you back in the future. GO BIRDS! - The Nucar Mazda Team

February 20, 2025

Nice and ready to help. Joseph was very nice throughout the process as well as Mario. I enjoyed their professionalism and will surely send referrals their way More

by manlanpriscille
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mayah
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Feb 20, 2025 -

Nucar Mazda of New Castle responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Joseph and Mario at Nucar Mazda of New Castle. Their professionalism and dedication to helping our customers are truly appreciated. We look forward to welcoming your referrals and assisting you again in the future! - The Nucar Mazda Team

February 20, 2025

This is my 4th vehicle I have purchased through Nucar. Dan has taken care of me each & everytime fulfilling my needs. I highly recommend him to everyone who steps foot on their lot! More

by Little1_alx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Stanitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Copeman
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Feb 20, 2025 -

Nucar Mazda of New Castle responded

Thank you for taking the time to share your experience with us! It’s fantastic to hear that this is your fourth vehicle purchase through Nucar Mazda of New Castle and that Dan has consistently met your needs. We truly appreciate your recommendation and loyalty. We look forward to seeing you again for your future automotive needs! - The Nucar Mazda Team

February 07, 2025

From start to finish, we were treated with respect and professionalism. We came from out of state, and it was worth the trip. More

by mlhnath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mayah
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Feb 08, 2025 -

Nucar Mazda of New Castle responded

Thank you so much for your wonderful review! We're thrilled to hear that you received respect and professionalism during your visit to Nucar Mazda of New Castle. It means a lot to us that you traveled from out of state and found it worthwhile. We appreciate your feedback and hope to see you again soon! Safe travels! - The Nucar Mazda Team

October 28, 2024

From start to finish the best car buying experience I’ve ever had. Mike Johnson was knowledgeable and answered all of my questions with ease. All of the Sales Managers were amazing and appreciated me as a c More

by Steventennis15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Odongkara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Nucar Mazda of New Castle responded

Thank you for sharing your experience! We're delighted to hear that Mike and our sales managers made this your best car-buying experience. Your kind words mean a lot to us, and we’re grateful for the opportunity to serve you. Enjoy your new car, and thank you for choosing us!

October 23, 2024

Worst sales experience I have ever encountered trying to buying a new vehicle. From no call backs to hanging up on potential customers, Unprofessionalism at nucar mazda in new castle DE is on another level More

by T
Recommend Dealer
No
Employees Worked With
Christian
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Oct 24, 2024 -

Nucar Mazda of New Castle responded

T, we are truly surprised and disappointed to hear your feedback, as this does not reflect the level of service we aim to provide. Our team takes pride in delivering professional and attentive service to all our customers, and we have no record of the issues you mentioned. If there was any misunderstanding or miscommunication, we would love the opportunity to clarify and make things right. We encourage you to reach out directly to us at 877-687-1245 so we can discuss your concerns in detail. Our goal is always to provide the best experience possible, and we stand by our commitment to customer satisfaction.

August 25, 2024

Never return phones . Typical used car salesman qualities of lack of professionalism , integrity , and price gouging . Same exact unprofessional, unethical , deceptive ta More

by Pilamaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carfagno
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Aug 29, 2024 -

Nucar Mazda of New Castle responded

We take pride in our professionalism and transparent pricing, and we’re committed to addressing any issues you’ve encountered. Please contact us directly at 877-687-1245 so we can discuss your concerns and resolve them. Your experience is important to us, and we want to ensure we meet our high standards.

Aug 29, 2024 -

Pilamaya responded

It was at that department that the experience went sideways . Was contacted back by wrong personnel , who assured me the “ assigned “ person should ( but hadn’t) already got back to me . Somehow , I eventually somehow got together with Mike Carfagno , New Sales Manager who has been very helpful , very informative , attentive to all my concerns and questions , all while being exemplary with professionalism and courtesy . It is because of Mr. Carfagno that I have faith in my decision to come to NuCar Mazda first , and , I have renewed hope and trust that my experience will be resolved in a mutually beneficial manner .

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