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Nucar Mazda of New Castle

New Castle, DE

Overview
Employees
Reviews
Vehicles
4.8
387 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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172 N. Dupont Hwy

New Castle, DE

19720

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Showing 387 reviews

August 09, 2026

I was pleased to know my brake pads are covered under a lifetime warranty. Great service More

by NIAH1691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2026 -

Nucar Mazda of New Castle responded

Thank you for your feedback! We're glad to hear you were pleased with the service at Nucar Mazda of New Castle and that your brake pads are covered under a lifetime warranty. It's our goal to provide great service to all our customers. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. We look forward to assisting you again in the future! The Nucar Mazda Team

August 09, 2026

John Stidham has always answered all my questions, listens to my problems with my car. He gets me scheduled as soon as a spot on the schedule is available. My car issues are fixed as soon as possible More

by samandace88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2026 -

Nucar Mazda of New Castle responded

Hearing that John’s attentive explanations and prompt scheduling have earned your trust means a lot to our service department. We’re glad that John was able to walk you through the diagnosis and repairs so your Ford Escape could be back on the road promptly. Thank you for placing your trust in John and our service department through the years. Everyone Loves a Nucar!

August 09, 2026

Great service and good. The financial management is pushy and very rude toward someone who is inexperienced More

by emmsieflex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob Schneider
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2026 -

Nucar Mazda of New Castle responded

Thank you for your feedback. We appreciate your kind words about our service at Nucar Mazda of New Castle. However, we recognize your concerns regarding the financial management experience. We value your input and would like to understand more about your experience. Please feel free to reach out to us directly, so we can address your concerns and improve our services. The Nucar Mazda Team

July 30, 2026

We had a very pleasant experience. Everyone there was very nice and helpful. Highly recommend. More

by zabitka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stulir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Nucar Mazda of New Castle responded

Thank you for sharing how pleasant and helpful our staff was during your new Mazda CX-50 purchase. We’re thrilled you felt well supported. Enjoy driving your Mazda on every adventure. Everyone Loves a Nucar!

July 29, 2026

The dealership has a nice selection of vehicles, fair pricing, and a friendly and knowledgeable staff! More

by ESCAPE2VEGAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Temple and Brooke Garrison
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Jul 30, 2026 -

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're glad to hear that you enjoyed our selection of vehicles, fair pricing, and the friendly service from our knowledgeable staff at Nucar Mazda of New Castle. We appreciate your feedback and look forward to assisting you again in the future! The Nucar Mazda Team

July 27, 2026

Have been using Nucar for car service for years excellent service Friendly people keep you updated and complete service in timely manner Also reasonable pricing More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

Nucar Mazda of New Castle responded

Thank you for your fantastic feedback, Eileen! We truly appreciate your loyalty to Nucar Mazda of New Castle and are thrilled to hear that you consistently receive excellent service from our friendly team. We strive to keep our customers updated and provide timely service at reasonable prices. Looking forward to seeing you again for your next service! The Nucar Mazda Team

July 27, 2026

Unprofessional! Five hours to purchase a used car in a cash transaction "Car had to be detaied." It was sitting on the lot in near ready condition. A wash and vacuu More

by joseph.frangipane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Hudson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stulir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ferrell
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Jul 31, 2026 -

Nucar Mazda of New Castle responded

Thank you, Joseph, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please reach out to us; we would love to address your concerns.

July 27, 2026

Highly impressed with the quick attention and follow up. And the earliest delivery of the vehicle when completed. The frequent updates were very welcomed. More

by rivrac
Recommend Dealer
Yes
Employees Worked With
Kevin Allen - Estimator
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Jul 27, 2026 -

Nucar Mazda of New Castle responded

We’re delighted our team provided prompt attention, regular updates, and early delivery for your Mazda CX-50 Hybrid. Thank you for trusting us with your service and sharing your positive feedback. Everyone Loves a Nucar!

July 25, 2026

Great store. Super efficient and very competitive on price.Corey is a star and she be promoted. More

by jbon3377
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Nucar Mazda of New Castle. Corey truly is a star, and we appreciate you recognizing her hard work. We look forward to welcoming you back soon! The Nucar Mazda Team

July 24, 2026

I went for a oil change tire rotation show me the video two things that I needed to be done, which was changed the air filter in the cabin filter and the differential oil everything was completed. I am com More

by mendezjuan234
Recommend Dealer
Yes
Print
Jul 25, 2026 -

Nucar Mazda of New Castle responded

Thank you for sharing your experience with Nucar Mazda of New Castle, Juan! It’s fantastic to hear that your recent oil change, tire rotation, and maintenance went so smoothly. Your business means a lot to our team, and help is always just a call away should anything else come up. See you at your next visit! The Nucar Mazda Team

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