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Nucar Nissan of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.6
1,558 Reviews
Nucar Nissan on the Automile is known for their legendary low prices, large inventory of New/Certified Nissans, and a hassle-free shopping experience. We employ the best staff and put our customers needs first. Browse our employee reviews and contact any of our staff today to serve you!
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525 Boston Providence Hwy

Norwood, MA

02062

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Showing 1,558 reviews

November 28, 2025

Everything was excellent. I had a great experience. Very courteous, efficient and kind Well done More

by shel04
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 30, 2025 -

Nucar Nissan of Norwood responded

Thank you for your kind words! We strive to provide excellent service to all our customers and we are thrilled that we were able to meet your expectations. Looking forward to serving you again in the future.

November 28, 2025

As usual, staff was very helpful and completed the work in a quick manner. Could not ask for more. More

by owzatagain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Nucar Nissan of Norwood responded

Thank you so much for your positive feedback! It's our pleasure to provide efficient and helpful service to our customers. We appreciate your continued support.

November 28, 2025

Christian was great. Right to the point and upfront. Easy to work with. Had the vehicle in a couple of days. More

by richietoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Kinosian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Samayoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxim Mikhael
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Nucar Nissan of Norwood responded

We're glad you had a great experience with Christian! Our goal is to make the car buying process as seamless as possible. Thank you for choosing us and we hope you enjoy your new vehicle! 🚗 #customerlove #happycustomer

November 28, 2025

Helpful, welcoming and resolved the problem. Antonio fit me in on a busy day so I would not worry about my issue. More

by devra.lasden
Recommend Dealer
Yes
Employees Worked With
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Ramirez
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Nov 30, 2025 -

Nucar Nissan of Norwood responded

Thank you for your kind review! Our team at Nucar Nissan is always happy to help and we're glad we could resolve your issue quickly. We appreciate your business and hope to see you again soon.

November 24, 2025

Perfect Jude explained everything upfront nothing hidden no surprises. Service was timely and I was happy. More

by Navari
Recommend Dealer
Yes
Employees Worked With
Jude Belizaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jude Belizaire
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Nov 25, 2025 -

Nucar Nissan of Norwood responded

Thank you so much for the review!

November 01, 2025

Best Manager Rich Rivera. His associate was horrible Jude. Was not a kind individual to my sister or I. But Mr. Rivera took care of the situation. More

by smiley1and2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fady Cherubim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Belizaire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jude was terrible in service
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Nov 06, 2025 -

Nucar Nissan of Norwood responded

We’re so glad Rich Rivera was able to turn things around and make things right. Thank you for recognizing his efforts — we’ll be sure to share your feedback with the team.

July 20, 2025

If I could give you a higher grade I would. Place was busy 24-7. They have a nice lounge with Big screen and water for guests in-line to get into the box and drive away in your NuCar More

by PV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aziz Lawal
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Jul 21, 2025 -

Nucar Nissan of Norwood responded

Thank you for the awesome review! We’re thrilled to hear you had such a great experience and enjoyed the lounge while things were busy. We appreciate your kind words and hope you’re loving your new Nucar!

July 07, 2025

I worked with Max-Son Saint Louis to shop for a used car, and our customer service was over the top. Max is an excellent communicator, patient, and was very helpful in providing options that met our criteria More

by LaurenPamas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max-Son Saint Louis
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Jul 08, 2025 -

Nucar Nissan of Norwood responded

Thank you for the wonderful review! We're thrilled to hear Max-Son Saint Louis provided outstanding service and helped you find the right options. We'll be sure to share your kind words with him!

May 03, 2025

My wife and I had a great experiencing shopping for a used car at Nucar Nissan of Norwood. Max was an excellent salesperson! We saw the car online, contacted the dealer, Nucar responded quickly, and we w More

by Used Car Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Saint Louis
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May 06, 2025 -

Nucar Nissan of Norwood responded

Thank you for the fantastic review! We're so glad you and your wife had a smooth, pressure-free experience with Max and the team. We truly appreciate your recommendation and hope you enjoy your new car!

October 22, 2024

Left a message for Jim and never received a callback. I have been to Norwood Nissan about 11 times now and they are unable to fix a problem they created. I went there to have them fix a recall and left w More

by Carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Belizaire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
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Oct 24, 2024 -

Nucar Nissan of Norwood responded

Carly, we apologize for the frustration you're experiencing and understand your concerns. Regarding the issue with your Nissan Rogue's door lock, we've worked extensively to address it, involving both the Nissan tech line and replacing the handle and BCM. Each time the vehicle has been in for service, we've been unable to duplicate the problem, and Nissan has reviewed the data sent over. It's important to note that this issue is unrelated to the recall reprogram. While we've offered a rental car during your visits, we understand you've preferred to wait. We are committed to finding a solution and appreciate your continued patience. Please feel free to reach out directly at 866-664-6048 so we can continue working on this for you. Thank you.

Oct 24, 2024 -

Carly responded

Thank you for your response. As I have stated multiple times, I cannot duplicate the alarm issue myself. I had my car for over 3 years with NO ISSUES, then I brought it to Norwood Nissan and left the lot with this issue, so someone that worked on my car did something to cause this alarm issue. In regards to the car rental, Nissan Norwood did offer a rental, however you forgot to mention that whatever company you use only has sedans. And as I told you multiple times, I got very sick and broke my back and fractured my lower spine. That is why I have an SUV. I cannot comfortably get in and out of a sedan without experiencing extreme pain. Unfortunately due to my health I cannot drive a sedan and you were not able to accommodate that. Also, you are not committed to finding me a solution, as your manager just called me and basically said there is nothing else they can do and they cannot really have the tech department commit more unpaid hours to my car and issue. Frankly, I am tired of your service department telling me that you did me a favor by waiving my deductible. I have been to the dealership around 11 times and taken countless hours out of my work day to bring my car to Norwood. I would like nothing more than to never come back to Nissan, but you have been unable to fix the issue cause by the service department. Finally, Nissan Norwood needs to work on their attention to detail. I went to pick up my car, you gave me back the complete wrong car. I lost complete trust in the work being done at that point. And the last time I picked up my car, I was given back my car with a razor blade on the floor of the driver's side. When I reported this to member of the service department, it was not taken as seriously as it should have been. This was extremely disappointing as someone (myself, child or pet) could have gotten hurt but the razor.

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