Nucar Toyota of Norwood

Excellent Customer Service I recently leased a new car from Boch Toyota. It was a pleasure to work with John Remy in sales, Eric Yngve in management, and Ian in finance. They ar I recently leased a new car from Boch Toyota. It was a pleasure to work with John Remy in sales, Eric Yngve in management, and Ian in finance. They are all hard-working, customer-focused, friendly and professional. They made my experience easy, I got a very reasonable price, and I highly recommend them. More

Check Up My service was a lot quicker than I expected and Kevin Gallagher was very friendly. He answered my questions and ordered a part for my car. My service was a lot quicker than I expected and Kevin Gallagher was very friendly. He answered my questions and ordered a part for my car. More

Excellent customer service I recently bought a newer RAV4 on a trade in. It was my 5th RAV4 i have purchased from Boch. I origionally wanted to purchase the 2019 RAV4 but the pr I recently bought a newer RAV4 on a trade in. It was my 5th RAV4 i have purchased from Boch. I origionally wanted to purchase the 2019 RAV4 but the price was way out of my comfortable range. Gilbert worked with me and found me an affordable car so i bought it and i was very pleased with his caring and professional manner. Once again Boch hit it out of the park More

A few things could’ve gone better.. 1) I was there for almost 7 hours the day I bought the car. Had I known it was going to be more than 3 hours I would've gone home and come back the ne 1) I was there for almost 7 hours the day I bought the car. Had I known it was going to be more than 3 hours I would've gone home and come back the next day to pick the car up. I did not have to take it that day. 2) It took 3 days and several phone calls to get the registration for the new car to me. I had 7 days to get a sticker -3 were already gone and one of the 7 days was a Sunday. It wasn't until I called Boch late in the afternoon 3 days after I took the car home that I found out the wrong insurance co. had been called. I still haven't figured out why no one bothered to just call and ask me for the name of the correct ins co.. ..? I received the registration late on Friday so, I was able to get an inspection sticker Sat AM. I was at the dealership for almost 7 hours the day I bought the car - I don't understand why it wasn't registered with a sticker on it that same day. 3) The clean up/prep on the car was kind of rushed/sloppy. There were dried (cleaning product?) spots on all of the seats that I had to clean up myself and the back floor mats needed to be vacuumed. None of these 3 issues were any 1 persons fault. John did call me on his day off to assist with getting the car registered and followed up a few days later. More

Always Consistent Service I love Boch Toyota in Norwood. Been a customer for nearly 20 years. In 2018 - bought two Cars - Corolla Limited Edition and Camry - very satisfied. I love Boch Toyota in Norwood. Been a customer for nearly 20 years. In 2018 - bought two Cars - Corolla Limited Edition and Camry - very satisfied. The Service department is always top notch. Quick check in, very thorough in reviewing the car for service needs, quick and reasonably priced. Never gone to anyone else to service our vehicles. Only recommendation - upgrade the customer seating area - more electrical outlets needed, stronger wifi and update the seating - hasn't changed in over 15 years. Need a employee bathroom separate from the customers - too many people use it and gets dirty quickly - with few clean ups (not that I spend too much time there) - everything else - top notch. More

Service Brought in 2012 Prius with 230,000 miles on it for check engine light. Repair was more than I wanted to put into a 7 year old car. With help from Maje Brought in 2012 Prius with 230,000 miles on it for check engine light. Repair was more than I wanted to put into a 7 year old car. With help from Majed was able to trade in for a 2015 rav4 with only 27,000 miles on it. More

Greased up I had the greatest service when i pulled into the port for service. Service was done quickly. But then when i got home i noticed my door, seat and st I had the greatest service when i pulled into the port for service. Service was done quickly. But then when i got home i noticed my door, seat and steering wheel all have grease all over them. My interior is white and off white. So disappointed.. i got most of it out but some spots are visible. Tech should be more cautious of interiors when servicing. More

Always good service Whenever I come, with or without a appointment, I feel like I get a good service . Sometimes it's a little bit long but it's ok Whenever I come, with or without a appointment, I feel like I get a good service . Sometimes it's a little bit long but it's ok More

Very comforting Larry was extremely accommodating and reassuring. Job done before expected target time. Job was started as soon as I got there even though it’s not in Larry was extremely accommodating and reassuring. Job done before expected target time. Job was started as soon as I got there even though it’s not in the schedule. Reassuring to know I can take my vehicle any time for emergent work More

excellant place and the staff were great The dealership consultant joe musto was excellant he was very knowledgeable, friendly, I would go see him again and also recommend him to my family an The dealership consultant joe musto was excellant he was very knowledgeable, friendly, I would go see him again and also recommend him to my family and friends More