Nucar Toyota of Norwood

Sales people were pushy, communicated poorly and were unable to answer specific questions regarding financing of a specific car. At one point they didn't have keys for a certain car. They also wouldn't unable to answer specific questions regarding financing of a specific car. At one point they didn't have keys for a certain car. They also wouldn't give us specific price on a particular car. After miscommunication about final price, salesperson became angry and was very disrespectful. I came to this dealership ready and willing to buy a car but after this experience I decided to take my business elsewhere. If you're looking for friendly, helpful, competent salespeople this isn't the place to go. More

When I went to Boch Toyota to buy a Prius, it took a long time before I was helped. One of the salesmen said he was going to be back in 10 minutes, and I never saw him again! Then another gentleman came, a time before I was helped. One of the salesmen said he was going to be back in 10 minutes, and I never saw him again! Then another gentleman came, and he was not useful at all. My friend and I finally gave up and we left this unfriendly place. Another friend of mine actually did buy a new RAV4 here. The radio was broken, and she had to return three time to get it fixed right! And the service response to her situation was just outright rude. If you're dazzled by the Boch advertising and go to this dealership, we wish you luck. More

Charles Lee was extremely knowledgeable about the car I was interested in (07 Camry Hybrid), and definitely let me get a good test drive in. He was very friendly, and maybe a bit too enthusiastic about Toy was interested in (07 Camry Hybrid), and definitely let me get a good test drive in. He was very friendly, and maybe a bit too enthusiastic about Toyota as a brand. It didn't bother me though. Some people might not be used to his Singaporean accent. The bottom line is price though. Charles was definitely intent on making a sale, but he could not convince the sales managers to let the car go at the price I wanted - 26,000. After much negotiation with Ira Toyota in Danvers, I got it for just a hair under that. Charles followed up with me, and told me that they could not let it go for that price. While I thought the sales experience was pleasant, don't go to Boch without checking out other dealers for lower prices. More

These people at boch, boched everything up from selling me the car to boching up the final numbers. They charged me for 1500 worth of crap I never asked for. Never told me until I left and went through th me the car to boching up the final numbers. They charged me for 1500 worth of crap I never asked for. Never told me until I left and went through the paper work. Don't ever buy at this place. Sneaking, and if you do buy something from them make sure you get all the customer service before you leave because that's the last time you'll here from them. More

Leo felt his job was done once the transaction was done ... nobody at this dealership has been helpful in the least. Our car had a dead battery & a flat tire within the first 24 hours off the lot, and we ... nobody at this dealership has been helpful in the least. Our car had a dead battery & a flat tire within the first 24 hours off the lot, and we had to pay to have it towed back to the dealership. Now the timing belt has gone (at 40,000 miles!!!! It's supposed to be good until 60,000 miles on a Toyota!), and still, nobody wants to deal with us again. This is not what we would expect from a car only purchased 1 1/2 months ago ... the customer does NOT come first at Boch. More

I bought my first car (Toyota Sienna) from Stacy Dominguez back in July and I was so pleased with his professionalism and easy going personality that I just my parents in to buy a new Camry from Sta Dominguez back in July and I was so pleased with his professionalism and easy going personality that I just my parents in to buy a new Camry from Stacy. He takes the time to listen to what you are looking for, doesn't push you into anything, and follows up when I leave him a voice message. Excellent Customer Service. My parents were as happy with the whole car buying experience as I was, and I will definitely be going back to see Stacy when we need to replace my wife's Camry this summer. More

We went to look at a 2005 Toyota Tacoma, we were shown a 2006 and told by the above sales guy that Toyota wasn't making them, but he might be able to do something for us. We were very clear on what we want 2006 and told by the above sales guy that Toyota wasn't making them, but he might be able to do something for us. We were very clear on what we wanted and what we DIDN'T want. He showed us a 2006 TT loaded!!! We went along with his game, and he left us alone. Mind you we did our homework, consumer bureau.com, buying a car for dummies, etc. We made Krishna wait for maybe 45 minutes while we discussed our options, we wrote down what are price was and he looked at the paper, pushed it away and said "no way", stood up and shook our hand. We were dismissed!!!! We proceeded on. Personally I was insulted that we were treated like that. We went to Copeland Toyota, in Brockton, and got the same exact truck that Boch was trying to sell us for $3K less!!!! The sales guy at Copeland is Paul, go see him and tell him that Damon and Paula sent you!!!! A week later Bill Baker from Boch Toyota called and said that he was very surprised to hear that Krishna dismissed us, because he's been their top guy. Bill proceeded to explain that when the consumer comes into the dealership with knowledge, it makes the sales person's job very difficult!!! LOL..LOL..What a joke Boch Toyota is, take my word and go see Paul at Copeland Toyota, you wont regret it. More

Run as fast as you can FROM this dealership. They are unprofessional, rude, sneaky, lying and underhanded. This is the reason car dealerships have the repuation they do - Because of places like this.<br> unprofessional, rude, sneaky, lying and underhanded. This is the reason car dealerships have the repuation they do - Because of places like this.<br><br>Chushna, or whatever the heck his name was, was so rude to my father and me, I walked away with a sick feeling in my stomach.<br><br>Don't trust way they say on the phone or online - Boch's motto says it all- "COME ON DOWN". Yeah, and once you get down there, make sure your back doesn't hurt because you'll be doing plenty of bending over. WORST dealership I've ever been to. More

Vehicle 2005 Toyota Highlander I would run from this Vehicle 2005 Toyota Highlander<br><br>I would run from this dealership. They are very underhanded. Swithing sales associates, making us wait for the Vehicle 2005 Toyota Highlander<br><br>I would run from this dealership. They are very underhanded. Swithing sales associates, making us wait for the manager to look at the deal. Lying about rebate amounts. Changing residuals and money factors you name it. I had done tons of research so i knew what the numbers should be near. Overall bad dealership to buy a car. However the service area seemed clean. Woburn or Herb Chambers are better choices to buy from. <br>Good luck More

the only thing nice about their service department is the front men. they seem nice and professional. the mechanics are morons. i'm not saying this out of bitterness. it is my honest opinion. they are either front men. they seem nice and professional. the mechanics are morons. i'm not saying this out of bitterness. it is my honest opinion. they are either intentional liars or they are not knowledgable at all. neglectful and not trust worthy. this was my experience. i recommend ira in tewksbury. More