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Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
Austin, TX
437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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437 Reviews of Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
February 23, 2018
Great people The people here are very friendly. And i would highly recommend this dealership for your needs. It doesn't take forever to make a deal here. The people here are very friendly. And i would highly recommend this dealership for your needs. It doesn't take forever to make a deal here. More
by Jeepy123
Employees Worked With
L.j, Travis and Mr B
February 22, 2018
Service on 2017 Jeep Wrangler Always friendly and good service. Timely. No appointment and was out of there within an hour. They provde quality service every time. I would defi Always friendly and good service. Timely. No appointment and was out of there within an hour. They provde quality service every time. I would definitely recommend to a friend. More
by Sue
Employees Worked With
Al
February 17, 2018
Very good I was very pleased with the dealership in helping getting my vehicle fixed. They knew what to do in a short time and were very helpful in doing so , I was very pleased with the dealership in helping getting my vehicle fixed. They knew what to do in a short time and were very helpful in doing so , and the salesman Kyle was very nice and helpful in my situation I was in. More
by Kiki2017
Employees Worked With
Kyle
February 15, 2018
Excellent service Air bag recall no charge texts kept us informed done as promised! The receptionist assisted me with dropping off the truck very nice and accommodating Air bag recall no charge texts kept us informed done as promised! The receptionist assisted me with dropping off the truck very nice and accommodating as I dropped the truck off the day before scheduled More
by Retired
Employees Worked With
Unknown
February 14, 2018
Great Dealership to deal with Great experience, this is my second vehicle purchased from them,i would recommend them to anyone looking for a vehicle. Great people to deal with. Great experience, this is my second vehicle purchased from them,i would recommend them to anyone looking for a vehicle. Great people to deal with. More
by Marcus51
Employees Worked With
Janie Wiley sales consultant, Travis Chambers special Finance Manager
February 13, 2018
Vehicle Engine Services I have taken my vehicle to Nyle Maxwell Super Center in Austin, Texas on Numerous occasions. This time I spoke directly to the Service Manager, Eric T I have taken my vehicle to Nyle Maxwell Super Center in Austin, Texas on Numerous occasions. This time I spoke directly to the Service Manager, Eric Tippett. We discussed the stradgery on improving my vehicle's engine situation. He informed me that my engine had a bad piston that was hampering its performance. We decided a rebuilt engine would be a great solution to this issue. The engine was purchased, shipped to the dealer and the work began. It's important to speak with the Leadership team as I did to ensure all concerns are met with the professionalism and completion. Eric Tippett is a "Consummate Profesdional" that ensure results and provides "Excellent" customer service. He is a key and very important asset in the Nyle Maxwell Super Center Service Department in Austin, Texas More
by ram1500
Employees Worked With
Eric Tippett
February 05, 2018
Job did not get done First off, don’t ever call to schedule an appointment. They will never get back to you. I went in for a factory recall on my airbags. Was never offere First off, don’t ever call to schedule an appointment. They will never get back to you. I went in for a factory recall on my airbags. Was never offered a rental until I dropped off the keys, which I had already made arrangements, but would’ve been useful to know before my appointment as I was a new customer and was not aware they offer rentals. I went to pick up my Jeep and the airbag sensor was still going off as I pulled out of the lot. That was the whole reason I went in. Now I have to waste even more of my time to take it back in tomorrow because they couldn’t offer me a rental if I brought it back in same day. I am very disappointed with this service and overall experience at this dealership. More
by Mistay01
Employees Worked With
Alex
February 02, 2018
Oil change Was given information on an opportunity for a package on two oil changes and tire rotation that was cheaper than the one time deal I was going to do Was given information on an opportunity for a package on two oil changes and tire rotation that was cheaper than the one time deal I was going to do So I am pleased with the service and saveing More
by Jeep2017
Employees Worked With
Service representatives
February 02, 2018
Service work done on 2012 Jeep Wrangler Rubicon My Jeep was called in for OEM recall and I scheduled the service and Nyle Maxwell in Austin. It could not have gone more smoothly. I showed up, droppe My Jeep was called in for OEM recall and I scheduled the service and Nyle Maxwell in Austin. It could not have gone more smoothly. I showed up, dropped me Jeep, picked up a loaner car, and service was completed in one day. I expected it to take 2-3 days. A+ More
by Rideatx
Employees Worked With
N/A
February 01, 2018
Dealer ignores requests for warranty/ inspection details! This review is being written in response to an e-mail request from Nyle Maxwell to review their services. I recently bought a used Jeep which included This review is being written in response to an e-mail request from Nyle Maxwell to review their services. I recently bought a used Jeep which included a lifetime Maxwell Forever Limited Lifetine Powertrain Protection. I was told that this lifetime protection is only included on vehicles that have been thoroughly inspected. This was a key factor in my decision to buy this car. But, I wanted to know more about the warranty and inspection, and asked the sales people for it, and was told this will be provided, but never was. Soon after the purchase, an engine problem developed (I fear there is also transmission noise) and although the dealer made the repairs, this event demonstrated to me the importance of knowing the warranty and inspection details. Repairs, as well as rental car approval, (car was at the dealer for about 3 weeks) required insurance approval for the Lifetime Protection. What if the insurance company had denied the claim, will Maxwell pay the difference, or will I be asked to pay for it. Advertising with the words "Lifetime Protection", "Forever" and Limited, are misleading. More details about the Maxwell Forever Lifetime Protection, and the inspection that was made before this protection was offered, have been requested from Maxwell since before the actual purchase was made in late October, 2017 up to the present. No information has been provided, not even an acknowledgement of the request. When the General Manager of a store ignores a request for assistance after the sale, why would anyone else on the staff feel inclined to do so? More
by Redman
Employees Worked With
Steve Callison
