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O'Brien Hyundai of Normal

Normal, IL

4.9
149 Reviews

600 Greenbriar Dr

Normal, IL

61761

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Showing 149 reviews

October 18, 2019

Service is great here! Highly recommend and will always trust them! We have been always been treated with exceptional service every time from purchasing to s More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Tolle and Scott Gundy
Oct 22, 2019 -

O'Brien Hyundai of Normal responded

We are pleased to hear that you have exceptional service with us! We appreciate you Lisa!

October 12, 2019

Great Service Always great service from everyone here at O’Brien Hyundai. No matter if it’s the dimple service or if your vehicle is truly having an issue they are More

by Smash86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Renee, Brandon
Oct 17, 2019 -

O'Brien Hyundai of Normal responded

Thank you for the 5-star review! We appreciate you!

October 10, 2019

Renee in the service department always goes above and beyond with Customer Service. Thanks for always providing great service! So glad I purchased a Hyundai! More

by Momof3
Recommend Dealer
Yes
Employees Worked With
Renee Tolle
Oct 10, 2019 -

O'Brien Hyundai of Normal responded

We are happy to hear that you have such great experiences with Renee! We are looking forward to servicing you in the future, we appreciate you!

October 10, 2019

Service As always the O’Brien service team is the best, very helpful and courteous. James and Renee always greet me every time I bring my cars in for service. More

by WT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Renee
Oct 10, 2019 -

O'Brien Hyundai of Normal responded

Thank you for the positive feedback! We look forward to servicing you in the future and we appreciate you as our customer!

October 02, 2019

Great service, always! Even on the mundane stuff like oil changes. And I actually like waiting there. TV, free snacks, what's not to love! More

by Kel
Recommend Dealer
Yes
Employees Worked With
Don't know a name
Oct 02, 2019 -

O'Brien Hyundai of Normal responded

Thank you for the great review! We appreciate you!

October 02, 2019

Scheduled Maintenance This was not my first experience with O'Brien Hyundai of Normal and definitely will not be my last. Even though it was only routine service, I was me More

by tghnfgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 02, 2019 -

O'Brien Hyundai of Normal responded

Thank you for such great feedback! We appreciate you!

September 29, 2019

Excellent Service Department An excellent service department, Very well managed, competitive prices, expert/on time repairs/scheduled maintenance and a great customer waiting area More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee', James, and Brandon
Oct 02, 2019 -

O'Brien Hyundai of Normal responded

We are happy to hear about your great experience! We are looking forward to servicing you in the future!

September 26, 2019

Another Five Star job! I was greeted by Renee and infromed her of an issue I needed checked. She immediately summoned a tech and we went for a drive. The tech (Brian) aske More

by PCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee and Brian
Sep 26, 2019 -

O'Brien Hyundai of Normal responded

Thank you for the positive feedback! We appreciate you!

September 24, 2019

Amazing service I am late sending. Another awesome experience from O’’Brien Hyundai!! Love Rene & James & Brandon!! They all are simple the best as well as the serv More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
Sep 26, 2019 -

O'Brien Hyundai of Normal responded

We are pleased to hear that our service department took great care of you! We appreciate you!

September 14, 2019

Love this Service Dept James is awesome! He is always friendly and nice. And, the service is always quick. I Love it when they wash my car too! I appreciate it. More

by Carrie
Recommend Dealer
Yes
Employees Worked With
James
Sep 16, 2019 -

O'Brien Hyundai of Normal responded

Thank you for your feedback! We are pleased to hear you had a great experience with James and our service department!

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