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O'Brien Hyundai of Normal

Normal, IL

4.9
149 Reviews

600 Greenbriar Dr

Normal, IL

61761

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Showing 149 reviews

March 28, 2021

I just bought a used Genesis G80 and worked with Steve Bowers after starting online through Autotrader. It was a great experience and Steve was easy and excellent to work with. I would highly recommend More

by Gen Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bowers
March 12, 2021

Both of our Hyundais needed oil changes and had recalls that needed to be addressed. The employees in Normal are helpful, friendly, thorough, and efficient! More

by Taylor Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee, Crystal,Theodore Keller
March 01, 2021

I got a flat tire on Friday Feb 26 at 5 pm. I called the service department before I called AAA, Renee and James walked me the safest way to get home that day, and did fit me in for an emergency tire repl More

by Dr. I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee and James
February 27, 2021

Renee, James & Brandon make this the best service Renee, James & Brandon make this the best service department of any I've experienced in 55 years of driving. Friendly, trustworthy, & a totally clea More

by rlm4648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No others did I work with
February 08, 2021

Just bought a Hyundai Palisade. I worked with Kevin “gator” Burlin. He has been pleasure to work with. His service after the sale couldn’t be any better. The car I traded in had remote start. He foll More

by allen.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Burlin
February 04, 2021

Best service department and the Greatest Staff!!!! Renee and James in the service department are the absolute best. They know their stuff and are the friendliest people.. Thank you!!!!! More

by Janetrae123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Renee
February 03, 2021

So I had a dreaded flat tire on Sunday. Called and spoke to James who assured me they would take care of it when I got there. Went in after work and they squeezed me in! Got me all ready to go! So relieved! More

by Airmom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Renee
February 01, 2021

They were very helpful and personable! They got my car in right at my appointment time and were very quick with all of the services it needed. Highly recommend! More

by DNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Turner, Jamie Blevins, Gabrielle Pate, Amy Bateman
January 21, 2021

Mr. Kevin "Gator" is a professional car salesman; very friendly and knowledgeable of what he is talking about in terms of convincing the buyer. Wonderful! More

by mbwoyaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin "Gator"
January 18, 2021

Best customer service in town! I won't take my car anywhere else!!! James & Renee always make my experience wonderful & Brandon his team never disappoint! More

by jocollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Blevins