O. C. Welch Ford

Paul was very polite and respectful of my time and business. He went trough the options available to me during the purchase with a very straight forward and concise manner. Everything was done remotel business. He went trough the options available to me during the purchase with a very straight forward and concise manner. Everything was done remotely via the telephone, text and email. Good job.. More

We had a great buying experience at O. C. Welch! Our Sale Consultant Paul Mitchell and Team worked very hard to work out really good deal on just the right vehicle for us! Thanks everyone! C. Welch! Our Sale Consultant Paul Mitchell and Team worked very hard to work out really good deal on just the right vehicle for us! Thanks everyone! More

Tracy in Quick Line is the best. Over a week ago I had a problem scheduling service because the lines were busy and I left call back numbers 3 times and no one called. I think you Over a week ago I had a problem scheduling service because the lines were busy and I left call back numbers 3 times and no one called. I think you now have your phone system working. More

I drove one hour for a scheduled appointment to address repair issues on my Bronco and to complete the required recalls. After waiting three hours in an uncomfortable and unengaging waiting area, I was inf repair issues on my Bronco and to complete the required recalls. After waiting three hours in an uncomfortable and unengaging waiting area, I was informed that no work had been performed because none of the required parts were available. I then drove an additional hour back home, resulting in a five-hour day that was a complete waste of time and effort. I was also told that the necessary parts had been ordered; however, it has now been months with no follow-up or communication from O.C. Welch—none at all. More

We had a prior look on line with the type of vehicle we were looking for, upon entering the “Prior-Owner” side of dealership. We were greeted by a friendly smile and handshake by Sam Deen. He handed our re were looking for, upon entering the “Prior-Owner” side of dealership. We were greeted by a friendly smile and handshake by Sam Deen. He handed our request expediently, showed us the car and quick as he could handled the paperwork. More

Great communication, prompt and professional. Not pushy, and didn't deploy gimmicks I've seen with other dealers / sales personnel. Rudy is a nice and attentive asset to the dealer and you'll be Not pushy, and didn't deploy gimmicks I've seen with other dealers / sales personnel. Rudy is a nice and attentive asset to the dealer and you'll be treated fairly. Refreshing to interact with an honest person in this industry! More

Sam is always on top of the buying experience. It’s a pleasure to work with him and Ed Goete. I would recommend that in the future. Keep up the good work. It’s a pleasure to work with him and Ed Goete. I would recommend that in the future. Keep up the good work. More

We are repeat customers, 2016 and 2226, who highly recommend this dealership and Rick Kling for new vehicles and fair prices on your trades. recommend this dealership and Rick Kling for new vehicles and fair prices on your trades. More