O. C. Welch Ford

I have been shopping for a new car for the past 6 -8 months. Initially, my plan was to purchase a Ford Expedition Platinum 4X4. Last July, while at a conference in South Beach, Enterprise gave me a Li months. Initially, my plan was to purchase a Ford Expedition Platinum 4X4. Last July, while at a conference in South Beach, Enterprise gave me a Lincoln Navigator. The added level of luxury that the Navigator offered changed everything. I rarely purchase new vehicles. I prefer to purchase late model, low mileage, pre-owned vehicles. Last week I found my dream car whilst scrolling online and sent an inquiry via email, Paul Mitchell called me and set an appointment for Friday at 5:00. Paul had our prospective vehicle washed and ready for our test drive. As soon as Paul opened the door, .I was in love! (With the Navigator) The test drive and subsequent negotiations went smoothly and expeditiously. OC Welch closes at 7, so I expected we would have to return on Saturday or Monday to pick up our vehicle. Paul called the finance manager (Paul Tindall) and asked if he would come back to work so we could take the car home that day and he did! I wouldn’t come back to work on a Friday night for Jesus— but Paul came back for us. OC Welch is a large and well established dealership. I am not a member of the Hardeeville community, or related to any of their employees and I live 2 1/2hours away. They didn’t “need” my business. Yet they went above and beyond! Even with all your ducks in a row, purchasing a car takes 2 hours. We left for home shortly after 9, driving a gorgeous Navigator that exceeds my wish list. As impressed as I am with my gorgeous car, I’m so much more impressed with the level of service both Paul (salesperson) and Paul (Finance Manager) extended us. Since Friday we have had a couple of questions and some items to wrap up, We are still receiving attentive service, whether you live in SC or somewhere in the Southeast, OC Lincoln/Ford needs to be your dealership. More

This was my first appointment with the Ford dealership. I actually did not go to the dealership. It was a house call because of a recall. Ray was my first time having a serviceman come to my house from For I actually did not go to the dealership. It was a house call because of a recall. Ray was my first time having a serviceman come to my house from Ford. He was very professional. More

Everything was super smooth! From walking into the door, to walking out with our truck. Everyone was so helpful and able to work through everything clearly, and concisely. We fou From walking into the door, to walking out with our truck. Everyone was so helpful and able to work through everything clearly, and concisely. We found our dream truck and were out the door within 30 minutes once the paperwork was started! Cannot say enough great things! More

The service I received was great but I keep telling people how cool the showroom is. Full of classic cars! people how cool the showroom is. Full of classic cars! More

The experience from start to finish was efficient and professional. I will also add that it was 100% improvement from my last visit. professional. I will also add that it was 100% improvement from my last visit. More

I highly recommend O C Welch Ford to anyone looking for exceptional service and fair price. Salesman Jose was very helpful and friendly. My wife and I will definitely be returning in the future! exceptional service and fair price. Salesman Jose was very helpful and friendly. My wife and I will definitely be returning in the future! More

It was the best experience I’ve ever had with a dealership Devin was extremely helpful and knowledgeable Joe was great to deal with also dealership Devin was extremely helpful and knowledgeable Joe was great to deal with also More

Chris, Anthony, and Chip were a pleasure to deal with - easiest car purchase experience in years 😊⭐️⭐️⭐️⭐️⭐️😊 easiest car purchase experience in years 😊⭐️⭐️⭐️⭐️⭐️😊 More

Thank you Joe and Sam, you both made my day and car shopping/ financing experience a great one ! Felt welcomed and you both answered all questions about vehicles, showed me my options, different mak shopping/ financing experience a great one ! Felt welcomed and you both answered all questions about vehicles, showed me my options, different makes/ models, and spent time with me...extremely happy customer." More

From our first phone call in the morning after sending in an on line request, until the final papers were signed, Sam was a true pleasure to work with and made sure I was able to look at and drive differen an on line request, until the final papers were signed, Sam was a true pleasure to work with and made sure I was able to look at and drive different cars then discuss my options. In financing, Justin was another person for being attentive, professional and making sure you knew and understood your options from financing to available warranty packages. I left happy and with a new car 🚗 Thank you Sam and Justin for an enjoyable experience 😊 More