Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
O. C. Welch Ford
Hardeeville, SC
2,973 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,971 Reviews of O. C. Welch Ford
March 12, 2026
My service was perfect. My only concern is that no one answers the phone in the service department. I found it difficult to make an appointment. I ended up calling my dea My only concern is that no one answers the phone in the service department. I found it difficult to make an appointment. I ended up calling my dealer Tom Landry who got did it in a flash. Why is it so hard for me? A dealership this large should have someone answer the phone (they don't even return calls when you leave a message)-- More
by rcnosnow
Employees Worked With
Gabriel Elias
March 12, 2026
Everyone was eager to make the purchase process as easy as possible. No pressure at all. Listened to what I was looking to do and took the time to explain many different options and didnt rush at all. Pape as possible. No pressure at all. Listened to what I was looking to do and took the time to explain many different options and didnt rush at all. Paperwork went smoothly and was comprehensive. Overall great experience. More
by REBAWMN
Employees Worked With
Rick Kling, Chris Black, Jodi Giovanniello, Jacob Wilson, Christopher Noland
March 12, 2026
My front passenger side tire is still leaking air. I have called and left a message a week ago and had no response. Also when I dropped the car off on a wednesday, I was not given an estimated time fo I have called and left a message a week ago and had no response. Also when I dropped the car off on a wednesday, I was not given an estimated time for completion. I had to get a rental car and was calling to get an update, but had no calls back. I ended up going to the shop on a Monday to ask what was going on. There is no communication. More
by CASEY.ADCOCK
Employees Worked With
Robert Steckley, Christopher Noland
March 11, 2026
Very pleased with my now second service visit at O. C. Welch for my 2021 Lincoln Aviator. Thank you Elias! My first encounter in January was with Judith Baird (service manager) who was very cordial C. Welch for my 2021 Lincoln Aviator. Thank you Elias! My first encounter in January was with Judith Baird (service manager) who was very cordial and clearly on her game. I immediately felt she was there to help! She introduced me to Gabriel Elias, who I have now dealt with for both of my service visits and is highly professional, polite, and proactive. During my first visit in January, he arranged a loaner vehicle as the two recalls and EVAP error code would take some time while my vehicle would be serviced. I really appreciated that! The whole Lincoln service operation is smooth from recalls to the Works oil change service! I commend the owners for making it an all around pleasant experience! No hassles and streamlined. Having had a few Lincoln vehicles (through other dealerships up north) before relocating to Bluffton, the experience at O.C. Welch for service has been beyond expectation. Happy here… Thank you Elias! More
by Derek J Keyes
Employees Worked With
Jodi Giovanniello, Judith Baird, Gabriel Elias
March 11, 2026
Ray was very professional, efficient, and friendly. Unfortunately, my interactions with other aspects of the dealership have not been the same. Unfortunately, my interactions with other aspects of the dealership have not been the same. More
by Jim S.
Employees Worked With
Rayquan Housey
March 10, 2026
Tom Landry was outstanding, professional and very responsive to ALL questions. There were no high pressure gimmicks and the paperwork was quick, painless, and efficient. I would definitely go back to responsive to ALL questions. There were no high pressure gimmicks and the paperwork was quick, painless, and efficient. I would definitely go back to OC Welch! More
by Jmiller73
Employees Worked With
Tom Landry
March 10, 2026
This was the best customer service we have had since I’ve had this vehicle. He was very knowledgeable and upfront. I also appreciated the professionalism and the promptness that I received. I will be continu had this vehicle. He was very knowledgeable and upfront. I also appreciated the professionalism and the promptness that I received. I will be continuing my services with OC Welch. More
by 1CRAVECUPCAKEBOUTIQUE
Employees Worked With
Robert Steckley
March 10, 2026
We went in for a battery problem and then the AC did not work afterwards. The mechanic explained we would need diagnosis as they couldn't figure it out. As busy as Tracy was she greeted us with a warm wel work afterwards. The mechanic explained we would need diagnosis as they couldn't figure it out. As busy as Tracy was she greeted us with a warm welcome and was very competent. Also Robert Steckley was a help in setting up an appointment but on way home it started working so we all learned...car needs to run on road. More
by JCARY2828
Employees Worked With
The mechanic who put battery in..don't know his name but gets a thumbs up., Robert Steckley, Tracy Green
