O. C. Welch Ford

Dropped vehicle off on Monday for transmission issues, open recalls, and to have the 60k mile service performed… picked vehicle up on Thursday once all work was allegedly completed. Couple of pages statin open recalls, and to have the 60k mile service performed… picked vehicle up on Thursday once all work was allegedly completed. Couple of pages stating all work was completed… as far as I can tell, transmission issues were rectified & oil was changed. It also stated all filters were checked and were good… 100% false. Engine air filter and cabin air filter were both FILTHY (I have pictures). To top it all off, the windshield washer fluid was empty… those three items are cheap to fix and take less than 15 mins… if such minor things are overlooked and/or just blatantly lied about, what about the more intrusive things?! If I can’t trust a service department to do the basic things they said they did, how can I trust that the more intrusive maintenance was performed properly? I will absolutely never return to this service department… even if I got free maintenance for life. More

Great experience working remotely with John. Very straight forward and congenial. No pressure and price was upfront with an easy trade with my car. I would recommend working with John and OC Wel Very straight forward and congenial. No pressure and price was upfront with an easy trade with my car. I would recommend working with John and OC Welch Lincoln Ford. I purchased a very low mileage CPO Navigator BL. More

Prompt and pleasant experience all personnel were helpful and courteous. Positive transaction from start to finish helpful and courteous. Positive transaction from start to finish More

Very easy appointment setup. Professional interactions & done within an hour. Very pleasant environment and we found everyone happy in the environment. Professional interactions & done within an hour. Very pleasant environment and we found everyone happy in the environment. More

This is a very busy place! They appear to be expanding and there is a lot of traffic and no room to drive around or park easily. After construction is complete I think it will They appear to be expanding and there is a lot of traffic and no room to drive around or park easily. After construction is complete I think it will be much better maneuvering through. More

Great service with a smile. Gabriel was through, communicative and very friendly. I highly recommend OC Gabriel was through, communicative and very friendly. I highly recommend OC More

Great customer service, Trisha made it extremely easy and helped us find a great car! helped us find a great car! More

Great service and friendly staff. We had the fastest experience we’ve ever had buying a car. Thanks! We had the fastest experience we’ve ever had buying a car. Thanks! More

Mr. Craig Redker and team at OC Welch Lincoln made my Lincoln purchase easy and flawless. Craig was there overseeing the entire process and made sure any questions or concerns I might have had were addre Lincoln purchase easy and flawless. Craig was there overseeing the entire process and made sure any questions or concerns I might have had were addressed and resolved. We worked on a fair deal and I am happy with purchase and the excellent customer service I received. More

Always a great experience at OC Welch Ford Lincoln Dealership. Just so happened my oil service light began giving messages. I immediately got in the the truck and headed over to see OC. Tracy Green to Dealership. Just so happened my oil service light began giving messages. I immediately got in the the truck and headed over to see OC. Tracy Green took me right in and squared away my issues. As always, Thank you OC for making me feel a valued customer. Rick Reed More