O. C. Welch Ford

Concierge service was okay but lack of drivers delayed pickup and needed assist from service manager to get vehicle back in time for our road trip on Sunday. They found a nail in the sidewall area of one pickup and needed assist from service manager to get vehicle back in time for our road trip on Sunday. They found a nail in the sidewall area of one tire requiring replacement. My only issue was that the price of the tire was about $200 more than it would have cost at Mavis. Because of our trip, I couldn't go to Mavis for the tire. More

Quality dealership and great service. Very knowledgeable friendly employees. Clean and comfortable environment.. Will come again Very knowledgeable friendly employees. Clean and comfortable environment.. Will come again More

Joe was friendly and open and honest about the trade in value and the process. value and the process. More

Great service from Craig. Knowledgeable, professional and friendly. Answered all of our questions. Highly recommended. Knowledgeable, professional and friendly. Answered all of our questions. Highly recommended. More

I bought a new Expedition from them and it was hassle free. I recommend my Salesperson (Jacob), he went above and beyond. free. I recommend my Salesperson (Jacob), he went above and beyond. More

Always professional! ! Returned my car in great shape and clean. Gabe and Judith made it a good experience. I feel like part of the OC Family ! Returned my car in great shape and clean. Gabe and Judith made it a good experience. I feel like part of the OC Family More

Do to error of faulty product use to repair recall I had to bring back to bring back More

Excellent experience with Quilla. Knowledgeable, efficient, and friendly. Went out of her way to have vehicle we were interested in serviced and cleaned by our arrival. Entire process Knowledgeable, efficient, and friendly. Went out of her way to have vehicle we were interested in serviced and cleaned by our arrival. Entire process was smooth. Would work with her again for another purchase. I do not recall the names of the gentleman who appraised my trade in nor the gentleman who did the financing, but both were also friendly, knowledgeable, and efficient. More